Seth Oberg Email & Phone Number

Tier 2 Desktop Support Technician, Contracted by the Federal Bureau of Reclamation.

Federal Way, Washington, United States

Achievements:• Finished Number 1 in the District• Pushed 30+ 5-Star Google Reviews• Maintained a working business through COVIDResponsibilities:• Cash and Receipts Management• Communicating Complex Concepts• Retail Customer Interaction• Retail Operations• Retail Problem Management Process• Retail Store Security• Store-based Retailing

Renton, Washington, United States

Achievements:• Launched a brand new store and celebrated with a Grand Opening Event• Innovated local customer prospecting• Responsible for driving 30 5-Star Google Reviews and 10 5-Star Yelp Reviews• Lead Month over Month Growth in all profitable metricsResponsibilities:• Hiring• Inventory and Facilities Management• Creating and Enforcing Monthly Action Plans to drive success at store level• Training and Coaching Assistant Manager• Cash and Receipts… Show more Achievements:• Launched a brand new store and celebrated with a Grand Opening Event• Innovated local customer prospecting• Responsible for driving 30 5-Star Google Reviews and 10 5-Star Yelp Reviews• Lead Month over Month Growth in all profitable metricsResponsibilities:• Hiring• Inventory and Facilities Management• Creating and Enforcing Monthly Action Plans to drive success at store level• Training and Coaching Assistant Manager• Cash and Receipts Management• Communicating Complex Concepts• Retail Customer Interaction• Retail Operations• Retail Problem Management Process• Retail Store Security• Store-based Retailing Show less

- Hands on management. Excelled in leading through accountability, inspiration and engagement- Responsible for individual Sales Rep performance- Innovated Business Prospecting- Two-Time Assistant Manager of the District

Olympia, Washington, United States

Provide extraordinary customer service by being compassionate towards and understanding their needs•Build value by offering tailored and thoughtful solutions to fit each person, family or business•Represent our Company and the AT&T brand with the utmost professionalism and courtesy•Assist our leaders with store operations and duties•Cooperate with your fellow RSCs to achieve a team approach to sales and customer service•Achieve sales benchmarks and milestones (which can lead… Show more Provide extraordinary customer service by being compassionate towards and understanding their needs•Build value by offering tailored and thoughtful solutions to fit each person, family or business•Represent our Company and the AT&T brand with the utmost professionalism and courtesy•Assist our leaders with store operations and duties•Cooperate with your fellow RSCs to achieve a team approach to sales and customer service•Achieve sales benchmarks and milestones (which can lead to that much needed extra bonus payment)•Excel in selling AT&T's products/services, including entertainment, as we are a full-service lifestyle solution•Work with wireless leaders to stand out, serve and succeed within the local community Show less

Gig Harbor, Washington, United States

Provide extraordinary customer service by being compassionate towards and understanding their needs•Build value by offering tailored and thoughtful solutions to fit each person, family or business•Represent our Company and the AT&T brand with the utmost professionalism and courtesy•Assist our leaders with store operations and duties•Cooperate with your fellow RSCs to achieve a team approach to sales and customer service•Achieve sales benchmarks and milestones (which can lead… Show more Provide extraordinary customer service by being compassionate towards and understanding their needs•Build value by offering tailored and thoughtful solutions to fit each person, family or business•Represent our Company and the AT&T brand with the utmost professionalism and courtesy•Assist our leaders with store operations and duties•Cooperate with your fellow RSCs to achieve a team approach to sales and customer service•Achieve sales benchmarks and milestones (which can lead to that much needed extra bonus payment)•Excel in selling AT&T's products/services, including entertainment, as we are a full-service lifestyle solution•Work with wireless leaders to stand out, serve and succeed within the local community Show less

In charge of driving sales, the overall attitude of the store and drove performance through inspiration and engagement. Managed store inventory including ordering and stocking. Engaged in mobile device and computer hardware and software repair.

Bachelors Of Science, Cybersecurity And Information Assurance

CompTIA certifications such as: A+ Network+ Security+ Project+ CySA+ Network Vulnerability Assessment Professional Network Security.

System Administration And It Infrastructure Services, Information Technology, A

Operating Systems And You: Becoming A Power User, Information Technology, A

The Bits And Bytes Of Computer Networking, Information Technology, A

Certificate, Information Technology, A

Nanodegree, Business Analytics

Education record

Music

Google It Support Professional Certificate, Information Technology, A

Basic computer architecture Operating systems (Windows, Linux) Remote connection and virtual machines Computer networking Software.