Second Level Software Support Engineer
CurrentEscalated software and networking support for Xerox office devices and Fiery servers.
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Seth Maris is listed as Software support at Xerox, a company with 49775 employees, based in Guatemala City, Guatemala, Guatemala. AeroLeads shows a matched LinkedIn profile for Seth Maris.
Seth Maris previously worked as second level software support engineer at Xerox and Software Analyst - training and development POC at Hcltech. Seth Maris holds Licenciatura En Ciencias Jurídicas Y Sociales, Law from Universidad Regional De Guatemala.
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Supervisor of operations and implementation of a telephonic sales department at Conduent Guatemala, I have demonstrated exceptional sales and leadership skills. I have been responsible for training and mentoring new team members, optimizing processes to increase efficiency and conversion rates. My ability to analyze and solve problems, along with my experience in closing deals, has been key to achieving and surpassing set objectives. Additionally, I possess solid technical support experience as a print and network systems engineer at Xerox, where I managed the installation, configuration, and maintenance of advanced printing systems and enterprise networks. My work at Xerox also included resolving complex technical issues, providing quick and effective solutions, and ensuring customer satisfaction through high-quality technical support. Furthermore, at Telus Guatemala, I led and trained new teams within the Apple and Match.com accounts, developing training programs and strategies that significantly improved team performance and customer satisfaction.
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Guatemala, Guatemala
Escalated software and networking support for Xerox office devices and Fiery servers.
Guatemala, Guatemala
I am part of the 2nd level software support engineering team, we provide support to L2 escalations all around with Software issues related to Xerox printing services and printing servers. I am also the training and development POC and bridge with our department and the training and development needs in our department. I am also supporting the Verizon.
Guatemala, Guatemala
I was part of the learning and development department and we supported operations with new business account implementation. I participated in the implementation of 5 different accounts from customer service based to tech support based accounts. I worked with Google (Guatemala City), Hinge (Guatemala City), Tinder (Guatemala City), Match.com (Guatemala.
Guatemala, Guatemala
Directly supporting Enterprise Car Rental with the operational side of the business and team development. Main KPI's and WBR's. I also created and developed the Sales team from the beginning and we started a seasonal project, we increased the sales, capture of sales as well and gained the project.
Guatemala
Customer service rep, we also worked with damaged package and making sure standardization of safety was followed up.
Other employees you can reach at xerox.com. View company contacts for 49775 employees →
Chris Short
Colleague at XeroxAlbany, New York, United States, United States
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Simon Mackinder
Colleague at XeroxLondon, England, United Kingdom, United Kingdom
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Hassan Amen
Colleague at XeroxEgypt, Egypt
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Robert Cooper
Colleague at XeroxPlano, Texas, United States, United States
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John Smith
Colleague at XeroxMountain View, California, United States, United States
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Stephen Thomas
Colleague at XeroxKerala, India, India
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Javier Ircio Álvarez
Colleague at XeroxGreater Bilbao Metropolitan Area, Spain
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Michael Dibacco
Colleague at XeroxBatavia, New York, United States, United States
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John Riches
Colleague at XeroxTonbridge, England, United Kingdom, United Kingdom
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Natalie Choly
Colleague at XeroxSaint-Eustache, Quebec, Canada, Canada
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On going studies
Quick answers generated from the profile data available on this page.
Seth Maris works for Xerox.
Seth Maris is listed as Software support at Xerox.
Seth Maris is based in Guatemala City, Guatemala, Guatemala while working with Xerox.
Seth Maris has worked for Xerox, Hcltech, Telus International, and Conduent.
Seth Maris's colleagues at Xerox include Chris Short, Simon Mackinder, Hassan Amen, Robert Cooper, and John Smith.
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Seth Maris holds Licenciatura En Ciencias Jurídicas Y Sociales, Law from Universidad Regional De Guatemala.
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