Seth Wright Email & Phone Number

Texas, United States

--Keeping People Safe and Making Organizations Stronger--Ontic makes software that corporate and government security professionals use to proactively manage threats, mitigate risks, and make businesses stronger. Built by security and software professionals, the Ontic Platform connects and unifies critical data, business processes, and collaborators in one.

Irving, TX

-Investigating, troubleshooting, and correcting data related to user errors or needs-Analyze incoming data for completeness and accuracy in accordance with company data standards-Utilization of SQL(SSMS) Scripts and MS Access to ease the load of large update or report requests.-Monitor shared email inbox and respond to issues or questions in a timely.

Irving, TX

-Apply tools and utilities to analyze and troubleshoot client issues-Handle incoming data change requests, ensuring all data is correct-Maintaining hourly reports and handling items in a timely manner-Maintain broad knowledge of all products/services to ensure quality assistance is provided to clients-Attention to detail in a fast-paced work environment

Irving, TX

-Navigate multiple applications simultaneously to resolve client questions or requests-Access infobases and webpages to provide detailed information to clients-Assist clients over the phone to resolve issues on first contact-Update customer files with complete and accurate information-Clarify customer requests, probe for, and confirm understanding of the.