Seth Benedon; Au Email & Phone Number

Boynton Beach, Fl, Us

Plantation, Florida

Lake Worth Florida

• Finished January 2012 tied for first overall in operational efficiency with a score of 4.70 out of 5.• Earned 4.10 out of 5 operational efficiency score in 2011. BankAtlantic’s goal is 3.25 out of 5.• $0 in check losses due to fraud for 2010 and 2011.• Achieved score of meets expectations on 2010 and 2011 peer review audits.• Assess the monthly operational efficiency report to maintain quality and identify areas for improvement.• Responsible for overall operational efficiency of the branch office.• Research and correct teller errors and outages, coin machine outages, and any other discrepancies regarding store cash.• Consistently lead team to exceed sales and operational goals on monthly, quarterly, and annual basis.• Perform monthly and quarterly audits to ensure banking compliance.• Responsible for the integration of new associates to the team and to the bank culture.• Reconcile store cash to ensure limits are being adhered to and associates are in compliance with cash guidelines.• Monitor store ledgers to ensure the efficiency of the branch on a daily basis. • Manage bank staff and provide on the spot coaching and performance feedback.• Oversee the implementation of ideas to ensure control standards were being met and followed.• Maintain many of the same responsibilities noted below as Customer Service Manager.• Review and approve time cards.• Train new hires on the job.• Coach staff on proper system functions..

Lake Worth/Boca Raton

• Work with business clients to educate them regarding bank programs and services to expand their business.• Act as store treasury management champion to educate associates and clients about treasury management services.• Assisted business and retail customers setting up online services, wire services and cash services.• Analyze the needs of potential customers and matched needs to targeted products and services.• Review budget on a weekly basis to ensure sales and referral goals are being met.• Educate self and staff on ever-changing Federal banking regulations and implement policies for compliance.• Consistently exceed sales monthly, quarterly and annual branch and bank goals. • Achieved a 2.5 cross sell ratio in new product per customer sales.• Responsible for communicating policy changes to branch staff.• Completed Brooks Management training program on management, coaching and understanding personality and communication styles.

• Consistency achieved weekly referral goals.• Responsible for filling in any sales, service, and supervisory position in the bank.• Mentored and trained new associates in the bank “Buddy Program”.• Processed teller transactions efficiently and ensured the secure and proper handling of cash.

Boca Raton

• Managed the bank teller line to achieve “Chairman’s Club” status for operational quality.• Achieved highest level of customer service and sales through team coaching.• Exceeded customer service standards both in mystery shops scores and Gallop scores.

Facilitated communication between the front office, players and coaches and visiting teams.Worked with equipment manager to ensure orders were properly received and documented.Assisted players and coaches with a wide range of services to meet their needs.Prepared and stored equipment for use throughout the season.

Bachelor Of Science (B.S.), Sports Business Management

Activities and Societies: 1999 Baseball Team

Undecided

Education record