Seth Greer Email & Phone Number

Managed product roadmap and development of new social network platform: www.Spectacular.designDesigned and implemented a new career section with dynamic promotion features for the first revenue stream of the platform.Lead and collaborated in projects with Marketing, Customer Success, and Sales to achieve growth and engagement targets.

Draper, Utah, United States

Manage enterprise platform necessary to maintain all corporate sales consisting of image storage services, open platform APIs, and several employee applications for workflow management for several business groups.Directed release of new Machine Learning features that will reduce employee overhead costs to the gain of $7m dollars in the next 3 years.

Lehi, Utah, United States

Manage commission platform to compute and disburse $40m+ monthly to over 100,000 members across the globe.Evaluated and negotiated a vendor system to replace legacy systems to reduce support costs by $500k/yr and reduce the processing time of 72 hours to essentially 0.Collaborate with stakeholders up to the C-level to craft product strategy to achieve enterprise objectives.Developed a new product to reduce overhead process costs by 75% and improve customer experiences by reducing their resolution time from days to minutes.Manage junior product owners and mentor other PMs on good practices such as Agile and Lean.

Lehi, Utah, United States

Maintained the backlog of several critical products (payments, commissions, security) across the enterprise in collaboration with product sponsors and stakeholders requirements.Authored and prioritized user stories, user personas, functional, and non-functional requirements as outcomes for consumption by developers. Lead multiple development team planning, estimation, and review ceremonies in an iterative, agile framework.Organized and led seminars to other product owners on good practices: story writing, story mapping, release planning, and agile framework fundamentals.

Managed several client accounts and projects regarding their use and customization of the company product in the implementation, growth and maturity phases of their businesses.Authored and prioritized user stories, user personas, functional, and non-functional requirements as outcomes for consumption by developers.Lead development team planning, estimation, and review ceremonies in an iterative, agile framework.Prepare and process statements of work and contract documentation to ensure prompt payments and service timelines are met.

Salt Lake City, Utah, United States

Conduct design workshops with clients to discover needs and collaboratively design user experiences that would be used by the development team to create.Manage project timelines and reporting to customers and leaders and assisted other teams on larger project timelines. Create and manage product backlog for development team.Served as scrum master, educated the team on scrum principles, and led all scrum ceremonies.

Greater Salt Lake City Area

Maintain complex system configuration necessary for the development and manufacturing of company products in accordance with policies across several business units.Manage project timelines and deliverables for system updates and executed requirements gathering, system design, resource planning, user training and acceptance testing.Received Excellence Award (Q1 2015) for championing and implementing system changes that improved multiple business processes by increasing efficiency, providing new value and improving visibility of business operations.

Draper, Ut

Contributed as an integral team member to the success of an industry-leading technology event with more than 50,000 attendees and over 1,000 content sessions.Independently managed the design and implementation of a SAAS product that managed the contracting and revenue tracking of more than 450 partner companies and $20M of annual client revenue.Received Game Changer of the Quarter Award (Q4 2012) for successfully integrating Scrum framework into the software development lifecycle.

Maintain full accountability for handling all aspects of day-to-day engineering activities in support of organizational goals and objectives. Apply dynamic strategic planning, prioritization, and project management skills toward consistently achieving critical deadlines while maintaining high quality standards. Create, execute, and configure physical and VMWare virtual Windows (.NET, IIS) and Linux (JBoss, Apache) servers, and connect servers to enterprise network systems. Effectively analyze internal processes to define inefficiencies and provide expert recommendations to boost productivity and streamline workflow. * Prepare and execute a comprehensive and detailed in-house Customer Relationship Management system to rebuild and enhance customer websites. * Support the creation and implementation of multiple Internet products with more than 400K users.* Design and oversee all aspects of Perl software tools to significantly reduce code deployment time of the flagship website by 75%. * Spearheaded the management and execution of of SSL security certificates with Verisign PKI for 30+ high-traffic web domains.* Proficiently track the health of 200+ production, development, and QA servers using KSSoft Hostmonitor and New Relic RPM.

Strategically prioritized and drove key projects to ensure on-time, budget-compliant delivery while maintaining high quality standards. Demonstrated strong communication skills in soliciting information from end users and analyzing requirements for new business intelligence products. Planned and coordinated multiple simultaneous projects to maximize efficiency and achieve critical timelines. * Designed, developed, and executed a diverse range of complex documentation for use in design and testing of BI product. * Authored and executed effective dynamic end-user Business Objects reports for business management software.

* Built and steered multiple teams to maximize performance in consistently delivering projects on time and within budget in a fast-paced, time-sensitive environment requiring superior strategic planning, organization and leadership skills. Performed a broad spectrum of duties, including training , mentoring, and leading a team of 3- 5 soldiers in a variety of tactical and finance operations.* Applied strong interpersonal relation skills toward delivering quality customer service in addressing and resolving conflict situations regarding pay records to solve soldierís pay issues in a fast-paced, time-sensitive environment * Awarded the Army Commendation Medal for service during Operation Iraqi Freedom (2004).

Master Of Business Administration (M.B.A.), It Management

Bs, Management Information Systems