• Create detailed risk profiles for complex clients and conduct periodic reviews of client profiles for renewal.• Provide guidance to AML/KYC/Prevention support staff.• Gather accurate information from independent research, online tools or directly from the relationship manager or clients in order to create risk profiles for new or existing clients.• Review profiles for renewal process, review work of others.• Uses developed communication skills to engage in routine… Show more • Create detailed risk profiles for complex clients and conduct periodic reviews of client profiles for renewal.• Provide guidance to AML/KYC/Prevention support staff.• Gather accurate information from independent research, online tools or directly from the relationship manager or clients in order to create risk profiles for new or existing clients.• Review profiles for renewal process, review work of others.• Uses developed communication skills to engage in routine conversations with internal stakeholders and complex external clients in order to support an accurate data- gathering process and resolve any open issues.• Review standard profiles that have been flagged and escalated for additional review through QSS real time scans or escalated OFAC Sanctions alerts received on transactional reviews.• Provide guidance to less experienced AML/KYC/ Prevention support staff. Show less

• Conduct research utilizing internal and external public and private databases to compile a portfolio of information.• Perform the analysis employing designated tools to identify patterns, risks and anomalies.• Document the analysis referencing key facts uncovered in the research process and identified in the analysis process• Finalize an appropriate conclusion based on the research and activity• Prepare Suspicious Activity Reports (SAR) for regulatory filing that are fully… Show more • Conduct research utilizing internal and external public and private databases to compile a portfolio of information.• Perform the analysis employing designated tools to identify patterns, risks and anomalies.• Document the analysis referencing key facts uncovered in the research process and identified in the analysis process• Finalize an appropriate conclusion based on the research and activity• Prepare Suspicious Activity Reports (SAR) for regulatory filing that are fully compliant with standards, policies and procedures and are well written• Meet, preferably exceed monthly quality and productivity standards.• Cross trained in the areas of GCB and ICG (Prepaid Cards, Wires, Electronic Check Deposit, and Travelers Checks) Show less

• Performed frequent analysis of customer accounts to ensure cash is posted correctly• Processed ACH and Wire payments• Posted Monthly Write Offs to Bad Debt General Ledger• Posted credit memos to appropriate invoices upon request of Credit Analyst• Prepared bank deposits, reconcile and overnight checks each day to Lock Box• Actively involved in customer contact through inbound and outbound calls• Assisted in preparation of year end financial audit• Filed, tracked… Show more • Performed frequent analysis of customer accounts to ensure cash is posted correctly• Processed ACH and Wire payments• Posted Monthly Write Offs to Bad Debt General Ledger• Posted credit memos to appropriate invoices upon request of Credit Analyst• Prepared bank deposits, reconcile and overnight checks each day to Lock Box• Actively involved in customer contact through inbound and outbound calls• Assisted in preparation of year end financial audit• Filed, tracked and maintained files for ACH, Credit Card transactions and Lock Box Reports• Relayed payment information such as short pays, check copies, returned checks, and declined credit card payment to the Credit Analyst Show less

• Conducted research on private client information in a very secure environment• Submit reports regarding our findings resulting in closing or escalating to Legal Compliance • Participated and contributed to regular meetings regarding changes and new procedures• Assisting other teams with their business unit requirements• Primary responsible for dealing with CitiGroup’s One-Main-Financial business unit

• Managed document process for loans in foreclosure • Conducted research for original loan documents using database systems such as IAW, Bulk Print, Accutrac, Mortgage Serv, C-II, and Filenet• Participated and contributed to regular meetings regarding work process and updates