Seth Porter Email & Phone Number

Merrimack, New Hampshire, United States

• Leading a culture of customer obsession and continuous improvement, investigating, and introducing new processes and systems to enhance and streamline productivity for employees. Working with field operations.
• Managing multiple teams responsible for spare parts, logistics, fleet management, purchasing, warehousing, field support, and fabrication. o Provides coaching, supervision, counseling, and corrective action for team.
• Provide problem solving assistance for external and internal customers and interdepartmental issues. Handles resolution of parts customer service issues.
• Maintain relationships with vendor partners, pursues new vendor relationships, ensures company is receiving best pricing on parts, regularly assess current purchasing agreements and works to re- negotiate or re-source.
• Establishes individual parts inventory levels and balances them for optimal turnover o Direct, optimize and coordinate full order cycle o Keep track of quality, quantity, stock levels, delivery times, transport costs.
• Catalog goods, plan routes and process shipments

Portsmouth, New Hampshire, United States

• NHANG, Portsmouth, N.H.Pneudraulic Systems
• Troubleshoot, remove, inspect, install, repair, modify, rebuild, and test pnuedraulic systems
• Inspections of (TCTO/ A-check system) of hydraulic system and component & aircraft operational inspections
• Troubleshoot by use of hydraulic and electrical system drawings and diagrams/TOs
• Maintenance Safety and safety equipment
• Use of flight deck, aircraft computer system data reports, and MBIT functional testing

Peterborough, NH

Plan, organize, lead and control all aspects related to Technical Service. Introduce, teach, and perform all task and procedures associated with Technical Service. Additional responsibilities include organizing, maintaining and controlling the North Dahle North America Inventory, Product Returns, Dispatch & Support of 3rd party Field Service Technicians.

• Partner with a small service team providing the highest quality mechanical and electrical repair to products ranging from a variety of high security and high volume paper shredders to stack & guillotine cutters
• Occasional travel around the country to government or military facilities to perform work on the more complicated products in the line.
• Daily use of electrical and mechanical diagrams.
• Selected to be the first point of contact in providing tech support for a new product line being introduced to North America for tech support, computer skills, and customer communication abilities. (Service Department.
• Install and wire automatic oilers to all model shredders
• Assisted shipping by-monthly in unloading ship containers with products from 20-250 lbs.

Master Of Science - Ms, Project Management, 4.0

Postgraduate Certificate, Project Management, 4.0

Bachelor Of Applied Science - Basc, Operations Management, 4.0

Aircraft Maintenance

Associates, Business

Education record

Studied Wildlife/ Conservation Biology

Education record