Seth P. Email & Phone Number

Santa Clara, Ca, Us

Enterprise GenAI, APIs for LLMs, On-prem LLMs, RAG/Agents.Former Product lead for Autonomous Vehicle test management platform (how new features on AVs get tested before being put on the road) and Traceability (requirements, test cases, etc).

San Francisco, Ca, Us

Analytics, Developer Productivity, Internal Universal Search (GCS+Elastic), Lyft Home, Team Org Charts, Go Slash (short links), People Profiles , People Search/Filters, Financial Reporting Dashboards(Analytics on tableau), Corporate Data Warehouse.

Mountain View, California, Us

Enterprise PM for Search (Elastic), Desktop Apps (Electron), Reconcile (small business finance tool), Navigation, Platform performance, and Industry Picker.Internal PM for Intuit Experimentation Platform.

Consumer growth products, experimentation, growth analytics.PM for Internal tooling around experimentation.

Foster City, California, Us

• APM for hosted order pages and related payment gateways. • Collaborated with Solution Architects, Software Engineers, and Quality Analysts to gather requirements to build project plans in MS Project to be turned into commercial agreements.• Created resource forecasting model in Excel, 2 pages of input yielding 5 pages of analysis, including gaps, surpluses, and added assumptions on to each page to test scenarios empirically.

Thousand Oaks, Ca, Us

• Consolidated the vital information of 250 projects over 3 years within the 4 therapeutic areas of CfOR on to a spreadsheet, in order to peform analysis on the data to determine what databases were in the highest demand within our department and what databases could be cut from the budget.

Basking Ridge, Nj, Us

• Provided support and training to coworkers on various systems for use in diagnostic troubleshooting.• Worked internal escalation tickets, when other employees were unable to resolve an issue they had to come to people from my group for authorization to dispatch personnel to the site or for our assistance depending on the level of the trouble.• First point of contact when customers called in regarding technical troubles with FiOS Internet, Phone, and Television services, spoke with roughly 40-50 customers per day, had to be able to convey complex technical issues to customers with simple to understand language and metaphors.• Supported Verizon installed Software such as Verizon Internet Security Suite, as well as non-Verizon software such as Outlook, Lotus notes, and more. Frequently had to troubleshoot end user software applications outside of my scope to satisfy/build rapport with customer; in doing this I could generate more sales from empathizing with customer troubles and gaining their confidence.• Sold services via Verizon’s Sell One More program on the technical support calls, was the top in the center in sales for 2007 and 2008, beat next highest performer by $200,000 in Revenue for 2008, additionally was top 3 in sales on the West Coast in 2008.