Seth Roberts Email & Phone Number

Denton Texas

Denton, Tx

Updated their volunteer database by calling over 1000 volunteers to verify their intent to keep volunteering with Salvation Army and then moved the volunteers who are continuing to volunteer with the Salvation Army into another database. Responsible for updating their map according to area and corps commands. Sit in on VOAD (volunteer organizations active in disaster) and TDEM (Texas Department of Emergency Management) meetings. Responsible for contacting the VOADs and Long Term Recovery Centers (LTRC) for Texas and verifying their contact information for FEMA region 6 so they can map it on GIS (geographical information system). Helped create menu for the Forestry Service based on their requirements, and on The Salvation Army's vendors.

• Contributed toward store profitability by seeking opportunities to increase sales, manage inventory and cost of goods control and labor costs.• Maintains daily, weekly and period financial reports.• Ensures all cash handling and cash register function are performed in a accurate and consistent manner.• Maintains final accountability for store operations, partner development and financial contribution.• Ensures the proper types and amounts of materials, supplies and merchandise are ordered and stocked. Effectively communicates new product information to partners.• Trains and develops partners to demonstrate all Starbucks customer service standards, operating standards and Star Skills• Expects and encourages full participation of partners in creating store goals and developing plans. • Determines daily and weekly staffing requirements, recruits, conducts interviews, makes hiring and termination decisions, schedules and apportions partner work hours, and schedules partners time off. • Resolves partner complaints and concerns, provides ongoing performance feedback, conducts formal performance and salary reviews and counsels partners when necessary.• Ensures all company policies, store standards and procedures are communicated effectively to partners and maintained and followed in a consistent manner. Follows all guidelines outlined in the Policy and Procedures Manual to create and maintain the safest environment for our partners and customers.• Organizes work throughout the store in a manner that facilitates efficient customer service and profitable operation.• Provides the Starbucks “Service Experience” consistently for all our customers. • Ensures store appearance and equipment area maintained in a consistent manner.• Maintains consistent speed of service to the customer by ensuring all store staffing requirements.• Demonstrates the ‘Just Say Yes” behavior by taking care of all customer requirements.

Camp Pendelton, Ca

. Directed the setup of the operations center and coordinated and supervised multiple service requests in support of critical military operations. . Tracked the movement of over 1,250 marines to and from civic project sites, monitoring their progress during the exercise. . Gained and used skills in finance such as accounts payable and receivable, invoicing, insurance billing, and budgeting. . Monitored and tracked professional education and career level schools for a battalion level command of 1,000 personnel.. Used data entry to manage a database of information from other marine and naval units to track valuable equipment, 6000 personnel, and the personnel’s training.. Responsible for confidentially briefing the Commanding General on each report monthly . Monitored and tracked professional education and career level schools for a group level command.

Bachelor Of Science (Bs), Emergency Administration & Planning, 3.2

Activities and Societies: International Association of Emergency Managers Student Chapter (IAEM-SC) member. SALUTE Veterans National Honor.

Associates, Arts Degree