Seyfedin Nazhmutdinov Email & Phone Number

New York, United States

• Provided end-user support for a prominent financial software company with over 400 professionals globally.• Managed the setup, provisioning, and troubleshooting of virtual desktops in the AWS environment• Personally migrated over 30 users from on-premises Active Directory (AD) to Azure Active Directory (AAD) as part of a larger project involving 150 users• Managed and maintained inventory of IT equipment and supplies, ensuring availability and efficient allocation.• Act as the primary point of contact for internal staff seeking technical assistance.• Perform remote and on-site troubleshooting through diagnostic techniques.• Document procedures and solutions in the knowledge base for future reference.• Prioritize and manage multiple projects simultaneously with attention to detail.

Elista, Russia

• Resolved technical issues and provided end-user support for a 100+ users• Configured and maintained networks and performed hardware and software installations• Conducted software and hardware installations, upgrades, and maintenance tasks to ensure smooth operations.• Managed and maintained inventory of IT equipment and supplies, ensuring availability and efficient allocation.• Conducted regular maintenance and updates on computer labs and other technology infrastructure, ensuring optimal performance and minimizing downtime.