Stefano F. Email & Phone Number

Columbia, MD, US

• Define and execute strategies for named Channel Partners in SEMEA region, resulting in increased sales and technical certification.
• Recruite new strategic partners in Spain, Italy, and Portugal, expanding market reach and revenue opportunities.
• Oversee negotiations of legal agreements, ensuring successful partner recruitment and management.

• Produced and hosted music, sport, and news radio broadcasts for Music On The Air, Libero Emblema, and MusicMania.
• Collaborated with editorial groups to create engaging content for international music shows.
• Secured label contributions from U.K. Ninja Tune and Tru Thoughts for a worldwide electronic-lounge-reggae music show.1999 - 2020 Music On The Air1996-1999 Libero Emblema 1994-1996 MusicMania

New York, New York, US

• Managed partnerships and reselling in EMEA, focusing on Southern Europe, France, Germany, Switzerland, and METNA Market.
• Acted as Partner Director for Global System Integrators, driving joint opportunities and product integration.
• Collaborated with cross-functional teams to execute GTM initiatives and achieve business goals.

Remote, US

• Managed Alliance Partnerships across EMEA, focusing on Southern Europe Corporate Market Coverage.
• Led distribution efforts in Southern EMEA, Italy, Iberia, Greece, Cyprus, Malta.
• Key Management of partnerships in Italy, Spain, Portugal, Greece, Cyprus, Malta.
• Developed Alliances Ecosystem in France, BeNeLux, Nordics to drive new business success.

Palo Alto, California, US

• Managed multi-million dollar renewals and subscriptions pipeline for key EMEA partnerships, driving upsell opportunities and new software integration.
• Led business planning and quarterly review process to ensure partner revenue goals were achieved.
• Developed and executed partner marketing programs to generate incremental revenue.

Waterloo, ON, CA

• Achieved individual and team booking and revenue plans for French territory on a quarterly basis.
• Managed quarterly & annual sales commits with a high degree of accuracy, submitting weekly to management.
• Identified and closed upsell opportunities, adhering to corporate renewals policy and practices.

Santa Clara, CA, US

• Managed total revenue for New Business, Renewal Business in Spain, Italy, Portugal, Greece, Israel, and Malta.
• Coached iCam through customer qualification, Partner Program presentations, and Distri development.
• Led customer-facing quarterly business reviews and maintained regular customer conversations.

Santa Clara, California, US

• Led strategic initiatives to accelerate Big Data Journey for top billion Euro companies in France, Italy, and Spain.
• Identified key personas and opportunities for fast adoption of connected data platforms.
• Successfully positioned Hortonworks Connected Data Platforms message at C-level, driving new business development.

San Jose, California, US

• Acted as the Channel Success Manager for top Italian Symantec partners, managing business plans and executive strategies.
• Developed C-level relationships with partners, positioning Information Security solutions and driving high-velocity opportunities.
• Collaborated with Symantec Account Managers to maximize revenue and enable partners for self-sufficiency.

Palo Alto, CA, US

• Managed end user, reseller, and distribution relationships daily for VMware in Italy.
• Developed executive level relationships with unmanaged partners to drive account growth.
• Trained partners on VMware products and programs to enhance sales readiness.
• Provided market feedback and maintained sales activity tracking for effective support.

Tokyo, Japan, JP

• Managed renewal accounts for Enterprise & Mid-Market clients in SEMEA, upselling and upgrading products to bundled solutions.
• Developed new customer prospects, closed sales cycles within tight timelines, and maintained accurate customer records in an online CRM System.
• Represented the Renewals department in Pro Sales day meetings, leading upsell projects with major Italian partners and resellers.

Cupertino, California, US

• Provided outstanding customer service to Italian and Spanish markets by resolving issues related to misshipped, lost, or damaged Apple products.
• Utilized SAP and PS8 database to query and provide information on orders and operation processes.
• Escalated "hot" issues to team leader for prioritization and delivered daily feedback on emerging issues.

US

Fixed Term contract Role.Italian Customer Service Support and Operations Management. Dealing with customer feedback, membership renewal, complaints, enquiries about location and holiday vacation destinations.

Customer Specialist Agent with direct first contact line of support for financial services users sourced by clients such Santander Finconsumo Bank, multimedia TV users of RAI Radio Televisione Italiana, Postal Services tracking of Poste Italiane.

English, French, Spanish, European Rights, Economics, Sociology, Anthropology, Informatics

Foundation Diploma In Online Marketing, General Sales, Merchandising And Related Marketing Operations

High School Diploma, French, English, Economics

Fce Cambridge First Certificate, English