As the Vice President of Product Programs at API, I lead the quality assurance, professional certification, and training programs in its Global Industry Services division. I leverage my professional experience, as well as my analytical and strategic skills, to ensure API's products and services meet the highest standards of excellence and customer satisfaction. The Product Programs department is comprised of API's Quality Registrar (APIQR), Monogram, Individual Certifications (ICP), Engine Oil and Diesel Exhaust Fluids Certifications (EOLCS/DEF), Training Programs, and Intellectual Property & Distribution (IP&D). Before joining API, I spent more than 12 years in various sales and business development leadership positions at Thomson Reuters and IHS Markit (now part of S&P Global). In both places, I received multiple awards for sales excellence and customer relationship management. After graduating law school, I represented U.S. Foreign Service Officers as an attorney with the American Foreign Service Association.
Listed skills include Account Management, Management, Contract Negotiation, Leadership, and 16 others.