Sam Buchta Email & Phone Number

Washington, Dc

Part of a three person team responsible for administering the companies storage and backup systems while planning for future growth and new technologies. Day to day responsibilities include restoring files and folders for users upon request, configuring new projects folders on network storage, as well as monitoring storage systems for issues and taking corrective actions when called for.Long term activities include storage growth planning and responding to new and changing needs of the company.

Washington, Dc

Assumed backup and recovery duties for the DC office, including server and hardware maintenance, and backup tape storage.Was responsible for determining the DC office storage needs and purchasing required hardware/software. Managed software licensing and wrote documentation for storage issues.Provided documentation and support for VPN users

Washington, Dc

Main end user support technician for 200 person DC office, including hardware and software support. Trained new staff in computer policies and imaged computers for new users. Handled transfer of user data to new computers when an upgrade was needed. Provided PDA and smartphone support, including setting up and administering a Good Messaging server and Blackberry Express server, as well as writing documentation for users.