Sarah Doyle, Lcsw 🏳️‍🌈 Email & Phone Number

United States

Connecticut, United States

In-home addiction treatment provider.

United States

https://realtalkct.com/about-sarah-doyle/

Simsbury, Connecticut, United States

Volunteer

New England North

I direct the activities of all customer care operations for up to ten locations. I proactively lead store teams and develop high performing managers and associates. I also oversee the activities and performance of a service call center based in a distribution center. I utilize strong leadership and business relationships with sales and operational leaders to drive business activity in stores. In addition, I lead all training classes for managerial staff, including state-mandated anti-harassment training.I support the delivery and operational teams utilizing business knowledge and experience. I coach, support, and form partnerships with store management and associates. I am a member of decision-making committees that advise and develop best practices for the business owners for company-wide implementation.★ I increased warranty repair service metrics by 13% YOY.★ I developed and implemented

New Britain, Ct

Social Work internship including individual and group counseling, crisis intervention, intake & assessment, and community outreach.

Connecticut, United States

Re-entry Counseling Internship

Bristol, Connecticut

Victim advocacy and counseling

Connecticut, Massachusetts, Vermont, New Hampshire

I achieved financial goals and attained profitable business results for six practices in a three-state area through emphasizing revenue, profit, and expanding dental practices. I handled all personnel staffing, training, and development of managers, denture technicians, doctors, hygienists, and support staff. I proactively managed daily business operations, oversaw office teams, and developed positive relationships with doctor partners.I performed regular evaluations of practices, which included clinical observation, patient interaction and consultation, laboratory operations, and assessment of dental prosthetic craftsmanship. In addition, I analyzed P&L and daily business metrics to provide accurate feedback on office performance. I developed and implemented plans and training to improve performance and achieve desired results. I also ensured facilities in compliance with all federal and state regulations concerning safety, HIPPA, and OSHA.★ I engaged in productive staff training, coaching, and patient interaction and achieved sales goals.★ I focused attention on a specific group of practices and successfully increased profitability by 6% YOY.

I oversaw activities of 21 licensed stores through contractual oversight and influence. I managed a geographical area of over 600 miles and led business efforts to attain $12M in sales and revenue. I developed schedule to achieve a minimum of bi-monthly visits to each store. In addition, I sought opportunities to teach baristas and staff better techniques and encouraged more active customer interactions. I developed and nurtured relationships with many individuals in various companies to promote the Starbucks brand.

I managed all aspects of opening new store locations with licensed retailers. I assisted new stores with initial inventory stocking and equipment installations. I also oversaw brand integrity in licensed locations and ensured licensee were maintaining their operations to Starbucks standards.I scheduled calendar events for opening activities for up to eleven units at any given time. In addition, I consulted and provided feedback to business owners to enable the stores to maximize profits and customer satisfaction. I also led classroom and in-unit training for groups ranging from two to twenty people. I communicated important information to key players within and outside of Starbucks.★ I actively participated in the redesign and distribution of numerous training programs and training resource manuals.★ I directed all aspects of new store build-out and contractor relationships for over 150 new store locations.

Dallas-Fort Worth Metroplex

I effectively managed all activities of a high-volume location. I consistently achieved sales targets, labor costs, and cost of goods. I maintained high scores on personal evaluation reviews and business operations. In addition, I handled interviewing, hiring, training, and disciplinary matters for multiple stores. I was selected as the Labor-Management Specialist for a ten-store district and certified regional trainer for all newly hired and promoted store managers.

Master’S Degree, Counseling Psychology

Bachelor Of Arts Psycology, Counseling Psychology, 3.92