Steve Harris Email & Phone Number

Woodstock, Georgia, United States

Greater Atlanta Area

• Supervises, motivates, and evaluates the day-to-day performance of a team.• Manages issue escalations.• Monitors individual and team performance continuously. Provides coaching for each team member.• Ensures individual and team service targets are met or exceeded.• Assists with building and retaining a high-performance team.• Provides Tier 2 inquiry support to managers, employees, and retirees regarding HR policies, plans, and processes.• Effectively uses case… Show more • Supervises, motivates, and evaluates the day-to-day performance of a team.• Manages issue escalations.• Monitors individual and team performance continuously. Provides coaching for each team member.• Ensures individual and team service targets are met or exceeded.• Assists with building and retaining a high-performance team.• Provides Tier 2 inquiry support to managers, employees, and retirees regarding HR policies, plans, and processes.• Effectively uses case management and knowledge base tools to resolve, log, track, and escalate employee, manager, or retiree inquiries.• Maintains a high level of confidentiality and professionalism.• Demonstrates and maintains deep proficiency in multiple HR process areas.• Serves as a subject matter expert on project teams and for annual programs. Show less

Greater Atlanta Area

• Maintain confidential benefit and personnel information.• Provided inquiry support (phone, email, IM) to employees, managers, & retirees regarding benefits, HR policies, plans and processes.• Worked with state agencies on QMSCO, & other state programs.• Initiating death claim process for life insurance and 401k plans.• Processing benefit changes including new hire, life events, and annual enrollments.• Creating and facilitating training on various process… Show more • Maintain confidential benefit and personnel information.• Provided inquiry support (phone, email, IM) to employees, managers, & retirees regarding benefits, HR policies, plans and processes.• Worked with state agencies on QMSCO, & other state programs.• Initiating death claim process for life insurance and 401k plans.• Processing benefit changes including new hire, life events, and annual enrollments.• Creating and facilitating training on various process updates.• Creating and maintaining team weekly phone schedules.• Assist team management with various projects.• Engages with other HR teams, payroll, vendor contacts, IT teams to ensure complex scenarios are resolved and processed timely and accurately.• Conduct monthly transaction audits for manager to monitor team performance.• Assists manager with training of new team members.• Process pension lump sum elections for payment. Show less

Greater Atlanta Area

• Provide assistance to Zone Administrators in eleven zones across Georgia and Florida• Assist with administration of job postings, tracking and flow log• Coordination of applicant selection process and on-boarding• Pre-employment administrative process and recordkeeping• Administration and maintenance of all new hire information files• Benefits administration including but not limited to coordination and presentation during Annual Open Enrollment and counsel to employees to… Show more • Provide assistance to Zone Administrators in eleven zones across Georgia and Florida• Assist with administration of job postings, tracking and flow log• Coordination of applicant selection process and on-boarding• Pre-employment administrative process and recordkeeping• Administration and maintenance of all new hire information files• Benefits administration including but not limited to coordination and presentation during Annual Open Enrollment and counsel to employees to resolve benefit issues as needed• Assist with Affirmative Action compliance requirements and recordkeeping• Assist employees with questions and problem resolution• Administer new hire, job promotion/transfers and pay changes into system and related reports• FMLA, Extended Medical Leave, Worker’s Compensation and Return to Work administration and support • Human Resources process support as needed• Experience with PeopleSoft HRIS and SAP Show less

Greater Atlanta Area

• Maintain confidential benefit and personnel information.• Process, verify and enter employee information into HRIS, ADP systems.• Create reports using Cognos Impromptu, ADP Reporting and Microsoft Excel.• Answers routine questions of employees regarding benefits, personnel policies & procedures.• Create and maintain employee personnel and benefit files.• Create job files for recruiting manager.• Maintain H-1B immigration files.• Verify employment eligibility using… Show more • Maintain confidential benefit and personnel information.• Process, verify and enter employee information into HRIS, ADP systems.• Create reports using Cognos Impromptu, ADP Reporting and Microsoft Excel.• Answers routine questions of employees regarding benefits, personnel policies & procedures.• Create and maintain employee personnel and benefit files.• Create job files for recruiting manager.• Maintain H-1B immigration files.• Verify employment eligibility using E-Verify. (E-Verify certified)• Conduct exit interviews.• Reconcile vendor invoices.• Maintain employment appraisal database.• Maintain Worker’s Compensation files and enters claims.• Assisted in implementation of new hire tracking system. Show less

Greater Atlanta Area

• Maintain confidential benefit and payroll information.• Process, verify and enter employee information into HRIS, ADP systems.• Create reports using ReportSmith and Microsoft Excel.• File and audit each document placed in benefit files.• Process all benefit enrollment/change information.• Assist employees with benefit enrollment and any other benefit questions.• Prepare and process COBRA paperwork.• Verify and prepare requests for tuition reimbursement and maintain… Show more • Maintain confidential benefit and payroll information.• Process, verify and enter employee information into HRIS, ADP systems.• Create reports using ReportSmith and Microsoft Excel.• File and audit each document placed in benefit files.• Process all benefit enrollment/change information.• Assist employees with benefit enrollment and any other benefit questions.• Prepare and process COBRA paperwork.• Verify and prepare requests for tuition reimbursement and maintain records.• Assist employees with payroll issues.• Collected time records and post benefit hours into ADP, verifying benefit availability.• Calculates and keys overtime into payroll systems.• Verified payroll using appropriate reports, defines payout for terming employees and codes into payroll system. Show less

Norcross, Georgia

• Set up and maintain customer information into accounting system.• Performed customer service by assisting customers with various service and billing questions.• Performed AR and AP functions, ordering office supplies, payroll functions and supervising office staff.

College Park, Georgia

A Kroger bakery facility• Set up and maintain employee information into Kermit and Kronos systems.• Performed payroll functions and assisted employees with insurance, credit union, stock purchase, 401k and other various HR information.• Tracking of employee attendance records, overtime and temporary hours.• Assisted in order service by printing store orders, taking store adds and cuts, input of prices.• Maintained and purchased office supplies.• Reported… Show more A Kroger bakery facility• Set up and maintain employee information into Kermit and Kronos systems.• Performed payroll functions and assisted employees with insurance, credit union, stock purchase, 401k and other various HR information.• Tracking of employee attendance records, overtime and temporary hours.• Assisted in order service by printing store orders, taking store adds and cuts, input of prices.• Maintained and purchased office supplies.• Reported production for accounting purposes. Show less

Atlanta, Georgia

A Kroger dairy.• Responsible for production planning and ordering raw materials for dairy.• Tracked raw material variances, mix variances and machine efficiencies.• Responsible for ordering product not made at dairy.

Marietta, Georgia

A Kroger dairy foods facility• Maintained inventory of finished product at three different warehouses.• Tracked raw material variances, mix variances and machine efficiencies.• Responsible for posting and reporting physical inventories every four weeks.• Backup Replenishment Analyst by reporting warehouse scratches and ordering product for three different marketing areas.

Bachelor'S, Human Resource Management, 3.74

Graduated April 2012 Graduated Magna Cum Laude Dean's List since 2009

Diploma, Business Information Systems

Diploma

Bachelor Of Science - Bs, Human Resource Management, Magna Cum Laude