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Sophie Hodgson Email & Phone Number

Operational Excellence Manager at Close Brothers
Location: Doncaster, England, United Kingdom 9 work roles 3 schools
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Current company
Role
Operational Excellence Manager
Location
Doncaster, England, United Kingdom
Company size

Who is Sophie Hodgson? Overview

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Quick answer

Sophie Hodgson is listed as Operational Excellence Manager at Close Brothers, a company with 3075 employees, based in Doncaster, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Sophie Hodgson.

Sophie Hodgson previously worked as Operational Excellence Practitioner at Close Brothers Motor Finance and Global Process Engineering & Automation Manager at Hsbc. Sophie Hodgson holds Cf1 Uk Financial Services, Regulations & Ethics from The Chartered Insurance Institute.

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Email format at Close Brothers

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Close Brothers

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Profile bio

About Sophie Hodgson

A natural connector offering strength and warmth with a true ability to project authenticity to build meaningful and trusted connections. A critical thinker bringing objectivity and clarity to complex situations by defining and simplifying problems, understanding underlying assumptions and utilising facts and evidence before seeking solutions. Willingness to make decisions in high pressure situations with the natural ability to quickly perceive the impact and implications of the outcomes. Over 19 years financial services experience, covering a range of retail, wealth and commercial banking sectors.An experienced Lean practitioner, delivering change across the different sectors of the bank in a consultative capacity. A true advocate to promote a friendly and collaborative climate, whilst re-enforcing a sense of personal strength to grow trust and openness. Emotional Intelligence, courage and resilience enables the challenging of the status quo in a people centric manner, whilst directing attention to tackle challenges with apparent ease to help inspire actions from others.

Listed skills include Gas, Energy, and Climate Change.

Current workplace

Sophie Hodgson's current company

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Close Brothers
Close Brothers
Operational Excellence Manager
london, greater london, united kingdom
Employees
3075
AeroLeads page
9 roles

Sophie Hodgson work experience

A career timeline built from the work history available for this profile.

Operational Excellence Manager

Current

Doncaster, England, United Kingdom

Oct 2024 - Present

Global Process Engineering & Automation Manager

Wholesale Bank

Leading Commercial and Global Banking functions to simplify and streamline complex processes. Responsible for supporting business areas globally to uncover pain points in existing processes, identify opportunities to solve, design and implement improved processes, leading towards an overall improved customer and colleague experience. Continuously.

Jun 2021 - Mar 2023

Optimisation Consultant / Change Delivery Leader

Leeds, United Kingdom

Collaborating with Senior Stakeholders to translate strategic and tactical priorities into pipelines of opportunity and multi-generational plans to support continuous improvement, supported with diagnostics and data analysis to aid solution design and deployment. Often acting as a consultant on people related process design and principles in line with.

Feb 2019 - Jun 2021

Mortgage Support Manager

Leeds, United Kingdom

Strategic review and operational transformation on the Mortgage and Protection business promoting a ‘multi-channel’ environment encouraging collaboration and growth. Supporting the delivery of all objectives relating to AOP (Annual Operating Plan), future forecasting and cost management, maximising efficiency within headcount and delivering within cost.

Jul 2017 - Feb 2019

Advised Mortgage Team Manager

Leeds, United Kingdom

Led, coached and motivated a team of 12 Mortgage Advisers in a Contact Centre environment to provide regulated advice

Apr 2014 - Jul 2017

Mortgage Complaints Technical Team Manager

Leeds, United Kingdom

Led a team of technical experts and complaint handlers liaising with all key stakeholders to resolve technical queries. Ensuring controls in place to monitor risk with a clear understanding of regulatory products and FCA requirements. Providing appropriate responses to customers in line with FOS guidelines.

Mar 2012 - Apr 2014
Team & coworkers

Colleagues at Close Brothers

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3 education records

Sophie Hodgson education

Cf1 Uk Financial Services, Regulations & Ethics

The Chartered Insurance Institute

Cf6 Mortgage Advise

The Chartered Insurance Institute

Bachelor Of Arts (Ba), Marketing And Management

University Of Leeds
FAQ

Frequently asked questions about Sophie Hodgson

Quick answers generated from the profile data available on this page.

What company does Sophie Hodgson work for?

Sophie Hodgson works for Close Brothers.

What is Sophie Hodgson's role at Close Brothers?

Sophie Hodgson is listed as Operational Excellence Manager at Close Brothers.

Where is Sophie Hodgson based?

Sophie Hodgson is based in Doncaster, England, United Kingdom while working with Close Brothers.

What companies has Sophie Hodgson worked for?

Sophie Hodgson has worked for Close Brothers, Close Brothers Motor Finance, Hsbc, and Hsbc Retail Banking And Wealth Management.

Who are Sophie Hodgson's colleagues at Close Brothers?

Sophie Hodgson's colleagues at Close Brothers include Khawaja Hasan Ahmed, Rob Manning, Emer Delaney, Harry Parkinson, and Graham Weller.

How can I contact Sophie Hodgson?

You can use AeroLeads to view verified contact signals for Sophie Hodgson at Close Brothers, including work email, phone, and LinkedIn data when available.

What schools did Sophie Hodgson attend?

Sophie Hodgson holds Cf1 Uk Financial Services, Regulations & Ethics from The Chartered Insurance Institute.

What skills is Sophie Hodgson known for?

Sophie Hodgson is listed with skills including Gas, Energy, and Climate Change.

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