As an Associate Project Manager in Global Retail & Digital Technology I am responsible for managing an array of small projects in enterprise collaboration as well as helping with larger projects in the same space.Responsibilities / Achievements:• Responsible for coordinating and leading team meetings• Responsible to communicating and documenting project information• Responsible for carrying out and distributing tasks among team members• Responsible for creating and maintaining team SharePoint pages• Assists senior project managers with organization, communication, and management of additional projects• Acts as retail SME to help build use cases

As a barista I have achieved "Consistently Exceeds Expectations" on performance reviews, the highest ranking available. I am knowledgeable in every position and consistently go over and beyond to provide an enjoyable customer experience, coach my peers, and improve based on any feedback I may receive.Responsibilities:• Provide exceptional customer experience at every position• Make beverages and food upon customer request• Maintain cleanliness and functionality of the store• Coach new and experienced partners• Offer deep knowledge of all the products• Consistently work to improve myself, my peers, and the store

As a project manager intern in the global technology department I was responsible for managing my own project as well as helping with additional projects.The project that I managed was titled the Enterprise Collaboration External File Sharing Assessment (EFSA) project. I am leading a project team through a thorough process to make a well-informed recommendation to improve workflow within the company.Responsibilities / Achievements:• Responsible for coordinating and leading EFSA meetings• Responsible to communicating and documenting EFSA information• Responsible for carrying out and distributing tasks among EFSA team• Responsible for creating and maintaining EFSA SharePoint page• Assisted senior project manager with organization, communication, and management of two additional projects• Acted as retail SME to help build use cases in two additional projects• Taught other interns and corporate employees retail knowledge• Participated in Coffee Master program to gain background knowledge about Starbucks

The goal of the Maritime Operational Information Sharing Analysis (MOISA) project was to discover the processes, solutions, and problems associated with maritime security, provide further analysis, and write a federal report. I joined this project after many of the interviews had already been completed and helped with coding, analysis, and writing the final federal report.Responsibilities:• Performed qualitative coding and analysis on interview field notes and observations• Wrote process and analytic memos• Maintained and updated daily and weekly tasks• Distributed documentation within research team• Presented findings to the core team and stakeholders• Contributed to writing final federal report

As a Sales Associate I represented the sales force by acting in every position within the store in any given shift. I was responsible for ensuring each customer had a great store experience.Responsibilities:• Provide exceptional customer service• Organize and maintain the store• Run the register and complete sales