• Leads strategy and response for proposal motions and negotiations with firm’s largest institutional clients. • Collaborates closely with management in Risk, Finance, Pricing, Operations, DEI, IT Security, Research Services, Professional Development and Client Relations to effectively respond to panel RFPs, negotiate engagement terms, and improve client service delivery.• Operates as direct client contact. Routinely serves as intermediary between the firm and the client, or between the attorneys and internal teams, to achieve satisfactory contract terms between all parties in outside counsel guidelines, engagement letters and panel/rate agreements.• Partners with finance colleagues to develop and execute effective reverse auction bid strategies. • Develops firm responses to client surveys, such as on use of artificial intelligence in legal services. • Imbedded closely with attorneys to increase client attraction, acquisition, retention, and satisfaction. Uses firm-wide visibility to identify and promote cross-selling opportunities that have directly led to pitches and to new business.• Develop response and messaging strategy for surveys such as AMLAW, Chambers, Managing IP and Law360.• Leads development of messaging strategy surrounding key financial and experience performance strategy.

Oversight of teams executing on the full spectrum of marketing and business development tactics.

Sales consultant working with large law firms and in-house legal departments that utilize TR's suite of business development tools, including online competitive intelligence, current awareness, and our enterprise relationship management solutions.

Sales consultant for Thomson Reuters Westlaw, targeting firms of 1-29 attorneys. Maintained, developed and grew a rigorous pipeline with accurate forecasting. Products included Westlaw research services; public records and due diligence services; forms generation; legal know-how; hosted data storage solutions; on-premise and hosted e-discovery and case management solutions.

Provided advanced legal research support for Thomson Reuters online and software products. Served as department co-lead for public records, news, Form Builder, and alerting services• Developed and led departmental training; created reference and customer facing materials• Partnered closely with marketing and product developers on product launches