Sandra Weber Email & Phone Number

United States

United States

• Executed auto generated and manual subscriber contracts and amendments for multiple sales plans, products and terms. Exceeded the standard 48 hour turn time and was able to return the majority of documents to Sales team in less than 4 hours• Generated multi-language contract and amendments for USA, Brazil, Mexico and Latin America countries. Was part of a small team of 4 generating an average of 1,800 documents annually. • Accurately entered fully signed and executed documents in the billing system for generating invoicing to the subscribers.• Maintained direct working relationship with Sales, Legal and Billing department to ensure successful end to end process of contracting to billing.• Acted in gatekeeper role to maintain compliance of internal procedures which assisted with department Sarbanes-Oxley audits. • Called upon to work on special projects, research and audit reports outside of normal workload resulting in receiving multiple performance awards.• Effectively assisted in transferring position to outsource team in India (approximately 300 hours) of holding daily WebEx training meetings and testing to ensure smooth transition of responsibilities.Contract Specialist (CS) Supervisor and CS 2005 - 2018 • Managed up to 3 CS for large Multi-National Accounts (MNA) accounts and performed as one to assist and maintain working relationship of internal departments and direct working relationship with Multi-National Account customer. • Assisted with the hiring, training, and performance evaluation of CS to ensure goals are met and proper handling of customers and processes. • Assisted MNA customer with reports and project/product ordering requests and kept up system and legal documentation for accuracy of any changes of their subscriber contract. ADDITIONAL RELEVANT EXPERIENCETravelport, Atlanta, GAMulti-National Accounts (MNA)/Contract and Project Specialist (CPS) Billing Services Representative-Strategic and Regional Accounts