Sha Liu Email and Phone Number

Work scopeWork with multiple departments (IT / Supply chain / Finance / Omni channel etc.) to initialize and implement e-commerce digital projects; Research and provide solutions for daily operation issues (Stock / product publish / cross system issues etc.) Collaborate with global IT team keep systems upgrade fit for growing local market opportunity; Manage digital projects and operation to complaint with internal control, finance, security, legal requirement.Main sales channels projects achievement Bulgari official JD EC Mini programBulgari official Alipay EC Mini programBulgari official T-mall storeDuty:Help business team better connect with JD / Ali / T-mall team to plan, initialize, communicate for the project implementation and further refinement requirement, standardize business SOP Manage IT department and vendor development team with JD / Ali / T-mall IT team to apply proper technical solution for the projectResearch and guide company supply chain, finance, CRM, legal etc. department collaborate for the project implementation.Communicate and work with global team make sure global system and local system can fully support incoming new sales channel connection, for ex: stock logic / order processing logic / product publishing logic / warehouse shipping logicMake sure the project flow is complaintMain backend system projects achievement E-commerce customer orders auto sync into global ERP systemMultiple storage location to ship from different WH across countryE-commerce mini program migrationDuty:Work with global team for the proper proposalManage local technical vendor / IT teams work together with global team to co-op and complete the projectsCommunicate and work with all corresponding departments make sure the project implementation impacts are minimized, well awared, and complaintMain routine operation contentOrder / product / client membership / cross system connection issue check and solution support

Managing Costa IT department digital projects, including work closely with business partner department, help organizing all requirement specification, scrum tasks, project plan, various departments collaboration, supervise vendors project delivery, managing through all test stages / pilot / final launchProjectsDigital solution implementation on cruises: Costa Atlantica / Costa Serena / Costa Venezia / Costa NeoRomantica / Shanghai offshore office Alipay auto payment system on cruise(A new payment method to improve customer payment experiences on board and off shore especially for Chinese customers)On board shoppingOn board shopping system let customers can pre-order, preview catalogue, or purchase in-house, starboard or CDFG products from their cabinPre-cruise ordering(Alipay Costa application allow customers pre-order on board products before their embarkation, pre-order contents includes food & beverage, services, in-house products, Starboard or CDFG products etc.)Dingding Costa SFA application(SFA application is store visit record system in Mobile Dingding, allow sales to record all store visited and execute various tasks, managers use admin console to initiate stores, check store visits records and define tasks etc.Dingding Costa OA applicationOA Phase I – Employee leave system to replace ordinary HR manually collect, notify, calculate employee leaves, publish to let all staff in Shanghai office use the leave applicationDuty:Development: Responsible for project development delivery with Costa IT security standard on time according to the timeline, rapid and highly efficient communication with business partners and infra teamImplementation: Rapid and highly efficient communication with business partners, infra team, Cruise IT and other relative departments on board. Responsible for projects on board production environment test through, pilot and final launch on each cruise

Cardinal Health Pixiu Project:US Healthcare Solutions, Logistics & Supplies CompanyDuty:Responsible for team agile development progress efficiency, deliver project sprint phases, managing and passing internal testing / Sit testing / UAT testing, final Production environment pilot and launchBusiness side – Cardinal Health B2B Platform, includingWeb end for operation frontend:• Creating orders• Highly efficient products, organizations, orders search• Batch orders import• Reporting system• Backend automatic SAP ERP system synchronizationWeb end for operation backend:• Overview all orders• Receipts report• Product delivery report• Products management• Sold-to & Ship-to organizations management• Create and manage employee / internal staff / distributors / external distributors accounts • Business logic setup for vendors / distributors / NPD & NMD auditTechnical side - Upgrade operating platform from SAP ERP operation to web based SAP Hybris 2.0 platform, build up HA infra structure to support the platform maximum access stability, and minimize error rate for web access, support up to 400 accounts concurrent operations with 0 error rate Link:https://ebiz.cardinalhealth.cnAuchan & Auchan Pet Project:Responsible for team agile development progress efficiency, Lead team deliver sprint and maintain B2C platform, incidents quick response and hotfixesSupport sales event, Tmall / Feiniu / JD connectionMonitor man day budget usage and control budgetInvolve in contract content / new feature payment collection / weekly and monthly report

Duty:Product design / requirement mangementTeam scrum development process managementIssue tracking, responsible for co-operation between CN development team and business operation team located in Los Angeles USImaginato top level director weekly meetings / discussions / development resource and time trackingEstablished deparment strucuture for Imaginato, centralized QA resource utilization, automation testing team build and generate reportSprint weekly update and hotfix update daily managementAgile scrum development progress management, workflow managementMeetings, discussions with Lost Angeles US team Achievement: Lead team accomplish www.welovefine.com, finish data migration, launch liveSupport all online sales events and offline sales events, online contest events, improved sales number significantlyLead team accomplish www.dota2.com development, ready for TI5 global event using welovefine frameworkLead team support time difference night shift support TI5 pick up events in Seatle US, 7days straightLead team accomplish secretshop.welovefine.com development, ready for TI6 global event using welovefine frameworkLead team support time difference night shift support TI6 pick up events in Seatle US, 7 days straightLead team accomplish valvestore.welovefine.com, valve licensed online store using welovefine framework share codebase structureSupport valvestore sales event, integrate steam login with steam network platform, steam user event, ex: CSGO collectible five years Veteran Coin sales event, increase sales number significantly

Duty: Product requirement managementTeam scrum development process managementResponsible for co-operation between CN development team and business operation team located in Captown South AfricaSprint organizationMake sure Online shop hotfix and sprint update and running health status Achievement:Lead Team Finish 5rooms live launch in 3 and a half monthSupport sprint update once a week, hotfix at anytimeSupport 5Rooms all online sale events and offliine events, for ex: Cyber Monday, Christmas sales event etc.

Duty:Manage project workflowDevelopment team managementAchievement:Support sprint update of ZaloraSupport sprint update of Home24Improve team co-operation efficiency

Duty: Database administrationIBM clearcase source code version managementIntegrate Bamboo (continuous integration 3rd party software) into company jira system, running and generate reportingTest servers / online servers maintenanceNivea retail selling system implementation and maintenance, work on site in Shanghai all storesAchievement: Database administrationIBM clearcase source code version managementIntegrate Bamboo (continuous integration 3rd party software) into company jira system, running and generate reportingTest servers / online servers maintenanceNivea retail selling system implementation and maintenance, work on site in Shanghai all stores

Duty:Individual insurrance module design / document / developmentAchievement:Successfully integrated individual module into the insurrance software structure