Manager Noc / Support
CurrentResponsible for keeping NOC and Metro Ethernet Network (Over Fiber Optics) available 24x7Managing and keeping available 24x7 Metro Ethernet Network POPsMaintaining the stability of the core networkProvide support, training and coaching to the teamAnd also responsible for allocating Internet bandwidthTeam skills transfer (Knowledge Transfer) and MentorshipProperly escalate and communicate all major events and outagesHardware configuration/backup including servers… Show more Responsible for keeping NOC and Metro Ethernet Network (Over Fiber Optics) available 24x7Managing and keeping available 24x7 Metro Ethernet Network POPsMaintaining the stability of the core networkProvide support, training and coaching to the teamAnd also responsible for allocating Internet bandwidthTeam skills transfer (Knowledge Transfer) and MentorshipProperly escalate and communicate all major events and outagesHardware configuration/backup including servers, switches and routersDocumentation audits and creation of Standard Operating Procedures (SOP’S)Responsible for allocating subnets to different corporate clients and sitesMonitors network with the help of the tools: Cacti, Solarwinds & SYSLOG ServerThe identification and prevention of any potential issues regarding the network Ownership of escalation procedures between NOC and Internal and External CustomersLiable for maintaining, supporting, and upgrading existing systems and applications Making recommendations for improvements in organizational productivity and the network Show less