It's time to make peace with your Technology!Qualified and enthusiastic Information Technology Support Professional, with over 4 years ofexperience. Proven success in implementing innovative customer and technical support strategies. Adept at communicating effectively with customers to identify ideal solutions to technical issues and ensure client satisfaction. Analyzing critical support requirements while increasing reliability with improving productivity.I have conducted many workshops for employees to develop their computer skills and solve their daily computer issues. The most exciting part of my job is knowing I made an employee’s work life better at one point or another.Skills:BilingualTroubleshooting Understanding of installation and updatesTest and modify the system Deliver technical software and hardware supportCreativityLeadership and ManagementIf any of the above sounds interesting, let's connect, and talk.