Shachar Carmel Email & Phone Number

Tel Aviv District, Israel

Denver, Colorado, Us

Tel Aviv, Central District, Il

Vancouver, Washington, Us

Denver, Colorado, Us

Denver, Colorado, Us

Louisville, Co, Us

Managing the day-to-day operations of public, private, and hybrid cloud services across a multi-site data centers and virtual data centers footprint. Leading, planning, designing and implementing of infrastructure, IT operations and DevOps initiatives. Understanding stakeholder needs such as development teams and business owners and executing infrastructure enhancements, cost management and standardization. Lead troubleshooting efforts including coordinating disparate vendors/providers. Monitoring the health of the infrastructure to ensure the capacity demands are met in the most reliable and cost-effective fashion possible. Providing oversight and guidance to IT Administrators.

Minneapolis, Mn, Us

Leading Zend's Global IT operations. Taking full ownership on Zend’s data centers, infrastructure and network. Managing and leading the global IT team and maintaining complex, hybrid multi OS, Windows and Linux environments. Working closely with development and QA teams to identify business needs to improve IT systems efficiency, performance, availability and cost.Transferring the organization from fully multi-site on-premise email and collaboration infrastructure to a cloud based solution (Google Apps), while dramatically reducing cost (hardware, licensing, network and manpower) and improving reliability and availability from anywhere and on any device.Setting and implementing company policies on data security, backup, software installation and licensing.Managing the company’s end users support, providing high level of service and fast resolution times.Evaluating and developing new technical solutions with high value to the company and cost effectiveness.Responsible for global IT procurement and agreements, negotiate with suppliers and vendors with significant savings to the organization in a low-budget environment.

Management of a complex IT multi-site environment. Managing, leading and mentoring the IT, Help Desk and support teams. ● Managing a direct team of 6 IT professionals and supervised the activities of 14 computerization representatives worldwide.● Managing 24/7 web production services for the company’s customers. ● Building the help desk and support team from ground up.● Researching, evaluating and implementing of new technologies to improve IT services and support.● Leading and Implementing IT policies to maintain high level of employees and customers service.● Working closely with the R&D team to improve development processes. ● Held responsibility for the area of the company’s software licenses.● Coordinating between integrators and suppliers.● Managing large number of consultants and vendors.

Charged on installing, supporting, and maintaining the company servers farm, network and security. Configuring system hardware and software, establishing and managing user accounts, upgrading software, and performing backup and recovery tasks. Supporting the employees and company customers.● Administered 80 servers and 500 desktops in 19 global branches (Israel, Europe, US).● Supported 500 employees and 1500 customers.