Shawn Clark Email & Phone Number

Cincinnati, Oh, Us

- Transformed global support team of $1.5B Clinical CRO firm supporting 25% YoY organic business growth; drove enhanced virtualization and consolidation using CISCO UCS; operationalized and streamlined overall global staffing model. Implemented enhanced security processes in line with companies elevated security posture.- Direct and staff a global team of Systems, Network, & Desktop Engineers supporting all Medpace coreinfrastructure including Architecture, Data Center & Network Operations, Telco Services, Desktop Engineering & Core PMO functions. Created Desktop Engineering function and drove integrated Engineering strategy across Data Center, Network, IT Security and End User Compute verticals- Responsible for all office LAN and global SDWAN services across firms 40 global offices and 5 data centers; operations including compute, storage, backup, security, VMWare, and administration of firewalls, load balancers and Disaster Recovery capability. Support Exchange, M365, Azure and Azure AD cloud environments as well as L3 support and strategy of the 6000 global end user devices.

Mason, Ohio, Us

- Restructured the firm’s business model and associated processes to move from a flat fee-based model to an assets under management (AUM) model. Completely revamped firms’ website to reflect enhanced service offerings as well as creation of a professional marketing video detailing the firm’s unique competitive advantage- Implemented and operationalized the firm’s toolset and processes including the implementation of Microsoft Dynamics CRM and Envestnet’s Tamarac Trading and Reporting Platform.- Documented and standardized firm’s business and IT processes. Led the response to an SEC Examination of the firm’s processes and procedures around Cybersecurity, Trading and overall vendor management practices

New York, Ny, Us

- Lead best-in-class, highly available and scalable infrastructure services for $5B marketing analytics firm; direct global operations and contracts ($1.5B infrastructure managed services) across data center, network, compute, and mainframe technologies while steering $55M Capex and $265M Opex budget decisions.- Partner with CTO office and Application Development organizations to deliver and operationalize new products and services and execute capacity planning; liaise between groups to bolster relationships and build leadership consensus while designing and implementing systems to seamlessly support strategic growth. - Guide team of 600+ onshore and offshore resources to deliver infrastructure services across global technology footprint in 100+ countries; deliver infrastructure projects 99% on-time, covering portfolio of 450 projects.- Implemented “cloud first” provisioning methodology to drive new service deployments to AWS and Azure cloud computing environments whenever possible, leading transition away from on-prem systems.- Achieved 10% YoY productivity savings utilizing Agile Methodology to transform multi-year, comprehensive infrastructure strategy around availability, scalability, transparency, speed to delivery, and cost containment; directed move from legacy spinning disk to flash storage, executing project with zero business interruptions while eliminating significant maintenance costs.- Built business case and cost model to insource networking, influencing executive green-light; completed project in 6 months and ushered in $50M/year in savings. - Drove 20% annualized reduction in Severity 1 and client-impacting outages through measured problem management and disciplined root cause analysis and follow up. - Oversee Global Real Estate function (6M sq. ft. across 550+ locations in 100+ countries).

Indianapolis, Indiana, Us

- Overhauled technology strategy of $60B Fortune 50 health benefits organization; executed business case and contract to outsource data center services to IBM, yielding $300M in savings over 7-year agreement.- Managed change and transitioned 400+ associates to IBM, directing contract governance from transition to steady state; took over direct operational and project oversight for midrange, storage, middleware, and database technical towers. - Ran project to replace disparate, legacy backup systems with single-source, cost-effective solution.- Forged strong relationships with key leaders and cross-functional business executives as the primary conduit into IBM for various business units; orchestrated execution of strategic claims system consolidation strategy, improved EDI adoption rate, and streamlined processes to enable efficient data flow across all systems.- Managed core team maximizing WellPoint’s contract benefits; developed Service Level Agreements (SLA) based on business requirements, contract amendments, and restructuring goals.- Owned $120M annual budget while overseeing procurement activities, root cause analysis, and execution of day-to-day operations covering 1200 UNIX servers, 6000 Intel servers, 4500TB of DASD, over 1000 Oracle, Sybase and DB2 databases, and enterprise MQ Series, WebSphere, and WebLogic middleware environments.

Indianapolis, Indiana, Us

- Led and coached team of 25 engineers managing over 800TB of disk space and over 210 UNIX servers across 11 data centers; managed all enterprise midrange and storage systems. - Controlled budgeting, procurement, implementation, and management of midrange devices and operational and project support for applications; included patch and vulnerability management, capacity planning, performance management, and hardware/operating system lifecycle management. - Strengthened relationships across functional groups (Engineering, IT, Security) to unify strategies and drive compliance with policies; aligned new technology deployments with strategic business plans. - Expertly managed change during M&A activity, developing a national team and support model to develop ongoing architectural direction of midrange and storage systems enterprise-wide; enabled significant growth in data center footprint without need of added headcount, driving efficiency. - Delivered YoY flat-to-plan $17M annual hardware and software budget through process and procedural efficiencies, leveraging technology to drive down costs, and maintaining key strategic partnerships with IBM, EMC, and HDS to augment staff with vendor resources.

Cincinnati, Oh, Us

IT Manager at Senco Products, Inc.: Designed and managed distributed computing environment while overseeing a team of 13 (9 direct reports); transitioned legacy mainframe to Open Systems; Architected network and managed Data Center operations.

Cincinnati, Oh, Us

- Senior Systems & Network Engineer at Senco Products, Inc.: Set up UNIX systems to support PeopleSoft ERP; built out network and server components and served as security engineer.