Shady M

Shady M Email and Phone Number

Restaurant General Manager @ Alshaya Group
Shady M's Location
Jeddah, Makkah, Saudi Arabia, Saudi Arabia
About Shady M

An enthusiastic area manager with drive determination and a proven ability to ensure that allrestaurants operate efficiently and profitably. Having a track record of maximizing guestsatisfaction and profitability whilst maintaining high standards of food, service and presentappositive and fashionable image of the business

Shady M's Current Company Details
Alshaya Group

Alshaya Group

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Restaurant General Manager
None
Shady M Work Experience Details
  • Alshaya Group
    Restaurant General Manager
    Alshaya Group
  • Alshaya Group
    Restaurant General Manager
    Alshaya Group Jul 2024 - Present
    Saudi Arabia
  • Fogo De Chão
    General Manager
    Fogo De Chão Dec 2018 - Jun 2024
    Advise and oversee restaurant leaders (Front of house and back of house managers) andrestaurant office Assistant.Attract, develop, and retain restaurant leadership.Ensure appropriate staffing levels throughout the restaurant.Partner with sales manager in growing group dining sales revenues, event execution, andmonitoring the appropriate staff and yield for the space on each date and time.Execute the manager in development program for new managers in training.Monitor… Show more Advise and oversee restaurant leaders (Front of house and back of house managers) andrestaurant office Assistant.Attract, develop, and retain restaurant leadership.Ensure appropriate staffing levels throughout the restaurant.Partner with sales manager in growing group dining sales revenues, event execution, andmonitoring the appropriate staff and yield for the space on each date and time.Execute the manager in development program for new managers in training.Monitor new brand analytics trends and resultsEnsure guest satisfaction and brand consistency in quality of service and product.Review guest sentiment, determine trends, identify gaps, and create improvement plans.Master and ensure execution of guest ready routines by shift, day, week, month, andquarter.Achieve revenue targets and monitor key plan drivers by forecasting and filling revenuegaps.Recognize local and industry dining trends.Participate in facilities maintenance program by evaluating and submitting repair andmaintenance requests in a timely manner.Achieve annual EBITDA targets. Show less
  • Alshaya Group
    Area Manager
    Alshaya Group May 2015 - Dec 2018
    Saudi Arabia
    Report directly to the business director manager.Accountable for overall operation and manages all food costs for the market.Responsible for each branch staff development, marketing and visual appearance for thesame.Responsible to meet or exceed the budget sales and P&L performance by insuring costeffectiveness.Keep abreast of competitor activity.Tracks and keep updated for the development of each branch.Responsible for conducting the Midyear appraisal for all… Show more Report directly to the business director manager.Accountable for overall operation and manages all food costs for the market.Responsible for each branch staff development, marketing and visual appearance for thesame.Responsible to meet or exceed the budget sales and P&L performance by insuring costeffectiveness.Keep abreast of competitor activity.Tracks and keep updated for the development of each branch.Responsible for conducting the Midyear appraisal for all the restaurant managers.Overseeing and managing a multi-cultural team of 200+.Conducts interviews and application procedures for hiring restaurant managers.Arranges Monthly reports to the business director Manager.Stays abreast of current trends in the industry and anticipates future trend likely to havean impact on the organization.Coordinate with the guest’s special needs and requirements if needed.Direct responsible for final advertisement, promotional campaigns, decoration etc.Handles local or international product training for the branch.Responsible for organizing the new stores openings.Ensuring that the Food safety and hygiene is up to the standard and followed at all thetime.Responsible for conducting food safety audit, Operation Audits and internal Audits for all the branches.Maintaining the weekly visit for all the branches to monitor the food Quality and Service.Conducting a disciplinary hearings and investigations with the assist of the HR Dep. Show less
  • Tgi Fridays
    Restaurant General Manager
    Tgi Fridays Mar 2011 - May 2015
    United Arab Emirates

Frequently Asked Questions about Shady M

What company does Shady M work for?

Shady M works for Alshaya Group

What is Shady M's role at the current company?

Shady M's current role is Restaurant General Manager.

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