Shady Zain Email & Phone Number

Innovative manager with 15+ years of experience in managing Information Technology, business information systems and support services.Special Interests:• IT Management.• Management of Information Systems• Strategic Information Systems Planning & Design (Information Systems Architecture).• IT Project Management.Skills & Experience:Managerial:• Proven Leadership skills and the ability to influence, motivate, and inspire team to peak performance. • Excellent Presentation & Communication skills with proven interpersonal skills which contributes to department, team, and projects success.• Strong Analytical thinking & Problem solving.• Experienced business and system analyst.• Proven project management skills with the experience of managing many projects and diverse project types.• Evident Team building capabilities, with proven results in team envisioning, development, empowerment, and coaching.• Experienced in Planning, budgeting and forecasting tools and techniques.Functional:• IT Infrastructure design (Data Centers, Virtualization, High availability, DRS, Security, …etc.).• Design and manage mission critical systems especially in hazardous, and security compromised areas.• Business solutions design, implementation, and support.• Business process development and automation.• Helpdesk and support services development.• Project Management “Certified IPMA Level C”.• Information systems integration.• IT Standards: ITIL, MOF, ISO 27001.Technical:• ERPs (Microsoft Dynamics GP, SAP).• Backup (Veeam, Backup Exec, Net Backup).• VMWare (ESXI, VCenter, VMotion, VSan, NSX, Horizon View, UEM).• Database Server (Microsoft SQL Server).• Content Management (Microsoft Share Point Server).• Microsoft Dynamics CRM, Sugar CRM.• Learning Management Systems (ILIAS, Moodle).• Conferencing (Microsoft Skype for business, Kerio operator, Asterisk).• Exchange Server + Office Online.• Print Management (Papercut).• Microsoft Project Server.• Microsoft System Center • Manageengine Suite: Desktop Central, Service Desk Plus, Operations Manager, AD Manager & Audit, Exchange Reporter …etc.• Report Servers: Crystal Reports, Crystal Reports Server, Qlik View, Microsoft Reporting Service.• UTMs (Kerio Control, PFSense, Miktotik).

Listed skills include Microsoft Dynamcs Gp, Erp, Erp Implementations, Project Management, and 34 others.