Shae Duffy Email & Phone Number

Boise, Id, Us

Meridian, Idaho, United States

Portland, Oregon Metropolitan Area

Full cycle Sales Representative for Billabong, Vessi, Roxy Kids, Quiksilver Kids, Solid State, Odesse, Yellow 108 and Corkcicle at an independent sales agency in the PNW. Worked on account prospecting across all brands, resulting in the successful opening of new accounts for each brand. Executed strategic planning and on-the-road efforts to personally engage with current and potential clients. Proactively shared suggested orders with existing accounts during the booking season helping to increase orders. Showcased products at trade shows, securing appointments with prospective clients and effectively showcasing key styles and best sellers. Familiarized myself with the preferences of both new and current accounts, streamlining the process of introducing fitting products. Proficiently managed weekly ATS (available to ship) orders for Billabong.

Boise, Idaho, United States

Excelled in creating positive experiences for both new and returning customers. I took pride in learning about their unique needs and interests, to provide personalized recommendations on the services that best benefit them. Showed a continuous drive to learn more about the science behind the services, and was able to relate and inform our customers on the benefits they can offer. Ensured proper protocol was followed when setting up customers for medical services with the Nurses, and presented memberships and packages that best aligned with their goals. When faced with customer concerns, I remained calm and empathetic to provide effective solutions. Proactively reached out to customers who had not been in the store recently to assist them in utilizing their membership credits to help them develop a better routine to feel their best. Was proficient in handling phone calls, verifying reservations, collecting payments, and addressing any concerns or issues guests had to ensure their satisfaction.

Boise, Idaho, United States

Promoted to assistant manager after being with the company for 4 months. Helped train new employees on how to engage customers and inform them of our product as well as efficiently work the smoothie bowl truck alone, and with others. Assisted the food truck to reach multiple best sales days this year of 400+ bowls by delegating employees different tasks and roles from prior assessment of their skills to optimize productivity and the customer waiting period. Effectively worked all aspects of the food truck by taking orders and payments, preparation of food, blending, making the product, and delivering the order to the customer in a timely manner.

Boise, Idaho, United States

Hood River, Oregon, United States

Boosted sales by being knowledgeable about product technology to better assist and guide customers. Created strong relationships between all coworkers to create a positive work environment. Provided excellent customer service by carrying out authentic conversations with shoppers to create a friendly environment, helping them with style suggestions for themselves or others, wrapping gifts, and ensuring they found what they were looking for. Acquired specialty store buying knowledge through assisting the Senior Buyer with order entries, sell-through reports, and attending local retail vendor trade shows

Psychology

Activities and Societies: Participated on the Women's Volleyball team. Three-time Academic All-Mountain West, Mountain West Scholar.

Education record