Shae Hambling Email & Phone Number

Melbourne, Victoria, Australia

• Managing product uploads and content online using Shopify and Futura• Developing attributions of over 1000 products via Futura to effectively merchandise products onsite and growth in SEO strategies• Ensuring all products are tagged with correct information and promos using ExcelManaging over 200 products per week of inventory for photography and marketing teams for online promotions and social media marketing• Leading on-body photoshoots with photography team to increase site engagement• Ordering 50 products from warehouse for upcoming photoshoots and photography• Developing cross-functional processes and coordinating 5+ team members activity to improve team productivity• Creating positive and collaborative relationships with Buying and Warehouse teams to improve product onsite• Monitoring over 1000 products onsite by updating titles, copy, pricing and imagery to improve site visibility• Leading initiatives to increase products onsite up to 98% per month

Melbourne, Victoria, Australia

• Interacting closely with ABC radio teams to gain industry level experience and knowledge• Organising and coordinating radio guests to appear on show to be interviewed• Producing 10+ screen interviews and answer talkback calls to appear live on show• Writing and editing stories for the ABC website• Researching and planning information for upcoming segments and shows (3 shows a day)

Melbourne, Victoria, Australia

• Communicating with and servicing 20+ customers, managers, and team members over phone and in-person• Leading and managing a team of 10 to style and serve customers to increase daily and monthly KPIs and sales budgets by 20%• Arranging daily paperwork and administration tasks with programs such as Kronos, MS Word, Excel, Outlook, and NetXpress• Planning and organising store tasks from weekly rosters and timesheets to floor plans and inventory• Supervising visual merchandising of store including dressing mannequins, stock inventory and stock take management to ensure pos system corrolates with products on shop floor• Training and developing 10 team members weekly, in practices and processes of General Pants Co

Fountain Gate

(STORE CLOSURE)• Creating customer service to 10+ customers and presenting as faces of Bardot by becoming walking mannequins• Supporting manager in leadership and training of a team of eight people• Driving KPIs and sales targets whilst looking after visual merchandising and stock replenishment (10 boxes per day)• Arranging weekly rosters and timesheets of store to ensure staff are paid correctly• AP21 experience

• Developed daily tracking of targets, budgets, stock take and inventory• Lead and assisted a team of 10 to reach store budgets and KPI's• Created monthly rosters, staff training and development weekly, and VM placement to enhance store aesthetic and shopping experience• Oversee open and closure of store as well as cash management to ensure 100% authenticity of sales records

• Utilised extensive product knowledge (1000 brands) to assist and communicate various benefits to customers• Led open and close of store (3 times per week) when managers were not present as well as counting and banking cash on hand• Organised responsibilities such as stock handling, customer service, and achieving KPIs every week

Bachelor Of Communication (Journalism)

Diploma Of Mass Communication, Mass Communication/Media Studies