Shae Wiggs

Shae Wiggs Email and Phone Number

Senior Customer Service Representative @ APCO Service Stations
Geelong, VIC, AU
Shae Wiggs's Location
Geelong West, Victoria, Australia, Australia
About Shae Wiggs

Having a background in customer service, retail, finance, administration and hospitality. I have gained a diverse range of valuable, transferable skills that I would bring to any position. I have successfully completed Certificate III in Health Administration, Certificate III in Business Administration (Medical), and Certificate II in Retail Operations.

Shae Wiggs's Current Company Details
APCO Service Stations

Apco Service Stations

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Senior Customer Service Representative
Geelong, VIC, AU
Shae Wiggs Work Experience Details
  • Apco Service Stations
    Senior Customer Service Representative
    Apco Service Stations
    Geelong, Vic, Au
  • Kardinia Osteopathic Clinic
    Clinic Receptionist
    Kardinia Osteopathic Clinic Mar 2021 - Present
    Australia
  • Lara Medical Clinic
    Medical Receptionist
    Lara Medical Clinic May 2021 - Present
    Australia
  • Next Chapter Financial Group
    Broker Assistant
    Next Chapter Financial Group Sep 2020 - Feb 2021
    Assisting the broker in preparing applications, from retrieving the initial documentation through to post credit functions.Provide excellent customer service - greet customers, and determine their queries and needs.Electronic lodging of applications to relevant lenders.Monitoring compliance, online based files, and performing data entry.Liaising with clients, lenders, conveyancers, solicitors, real estate agents, and construction companies.Tracking the status of loan… Show more Assisting the broker in preparing applications, from retrieving the initial documentation through to post credit functions.Provide excellent customer service - greet customers, and determine their queries and needs.Electronic lodging of applications to relevant lenders.Monitoring compliance, online based files, and performing data entry.Liaising with clients, lenders, conveyancers, solicitors, real estate agents, and construction companies.Tracking the status of loan applications from the initial inquiry through to settlement.Telephone management - answer, forward telephone inquiries, and take messages.Schedule meetings for the Director.General administrative support including mailing, and scanning.Updating and maintain operating systems- e.g., flex and pipeline.Ordering valuations, preparing and submitting new pricing requests.Submitting construction invoices and ensuring they are paid in a timely manner.Tracking the status of FHOG applications, from submission to the lender through to FHOG funds being released to clients.Maintaining the electronic filing system.Run errands to the post office Show less
  • Opteon
    Quoting Officer-(Made Redundant Due To Covid-19)
    Opteon Apr 2019 - Aug 2020
    Geelong, Victoria, Australia
    Data entry skills that require interpretive outcomes.Telephone management- answer, screen, forward telephone inquiries, and take messagesUse of Analytical skills to calculate and interpret quoting fee schedules.Liaise with private clients, lenders, mortgage brokers, solicitors, legal practitioners and property valuers.Provide accurate quotes to clients, investigate and recognise conflicts of interest.Use of RP Data, and On the House to identify properties.Recognising… Show more Data entry skills that require interpretive outcomes.Telephone management- answer, screen, forward telephone inquiries, and take messagesUse of Analytical skills to calculate and interpret quoting fee schedules.Liaise with private clients, lenders, mortgage brokers, solicitors, legal practitioners and property valuers.Provide accurate quotes to clients, investigate and recognise conflicts of interest.Use of RP Data, and On the House to identify properties.Recognising sales trends to achieve estimated market values for properties, uploading client and property valuer correspondence to jobs, interpreting written and verbal instruction to create jobs.Updating jobs using operating system Halo, understanding of settlement proceedings and family law requirements for quoting purposes.Completing complex multiple job portfolios.Following up with lenders, mortgage brokers, solicitors, legal practitioners, and property valuers in a timely manner.Maintaining and achieving monthly quote conversion rates, working within a team to achieve sales targets and KPI’s Show less
  • Regional Conveyancing
    Client Liaison Specialist-(Made Redundant)
    Regional Conveyancing Aug 2018 - Apr 2019
    Geelong, Victoria, Australia
    Taking instructions on complex matters to prepare files, data entry skills that require interpretive outcomes, reception skills with phone conferencing, and being the lead voice in first contact with clients.File creation and conveyancing practice in preparing the files for conveyancing operations, ordering and maintaining stationary and office supplies.Staff Liaison- Taking clients through the conveyancing process and linking them with operative staff.Archiving and creation of… Show more Taking instructions on complex matters to prepare files, data entry skills that require interpretive outcomes, reception skills with phone conferencing, and being the lead voice in first contact with clients.File creation and conveyancing practice in preparing the files for conveyancing operations, ordering and maintaining stationary and office supplies.Staff Liaison- Taking clients through the conveyancing process and linking them with operative staff.Archiving and creation of exaction records for title storage and release, managing conveyancer’s calendars.Telephone management- answer, screen, forward telephone inquiries, and take messages.Updating client files using operating systems Smokeball and Conveyancing Manager, initiating duties online forms. Liaising with real estate agents, banks, brokers, conveyancers, legal practitioners, council and water authorities, and owners corporations.Use of the PEXA system to complete settlements, calculating and confirming adjustments for settlement. Ensuring client’s settlement funds are clear and processed prior to the settlement date  Finalising and sending transfer documents to Council, Water authorities, and Owners Corporations Performed banking duties Initiating and sending client documents Following up on finance with clients, brokers, and banks in a timely manner Downloading property certificates using Infotrack and Global X Performed verification of identity using Zip ID, and ID Secure Show less
  • Apex Professional Services
    Personal Assistant To The Mortgage Broker
    Apex Professional Services Nov 2016 - Aug 2018
    Geelong, Victoria, Australia
    Assisting the broker in preparing applications, from retrieving the initial documentation through to post credit functions.Electronic lodging of applications to relevant lenders, compliance and data entry, Liaising with clients, conveyancers, solicitors, and construction companies.Tracking the status of loan applications from the initial inquiry through to settlement, telephone management - answer, screen, forward telephone inquiries, and take messages.Manage calendar for the… Show more Assisting the broker in preparing applications, from retrieving the initial documentation through to post credit functions.Electronic lodging of applications to relevant lenders, compliance and data entry, Liaising with clients, conveyancers, solicitors, and construction companies.Tracking the status of loan applications from the initial inquiry through to settlement, telephone management - answer, screen, forward telephone inquiries, and take messages.Manage calendar for the Director, general administrative support including mailing, scanning, and faxing.Managing and updating the loan kit software, ordering valuations, delegating daily tasks to staff, submitting construction invoices and ensuring they are paid in a timely manner.Tracking the status of FHOG applications, from submission to the lender through to FHOG funds being released to clients.Maintaining the electronic and hard copy filing system, run errands to the post office and office supply store, ordering and maintaining office supplies, assist in resolving any administrative problems. Show less
  • Coles Supermarkets
    Sales Assistant
    Coles Supermarkets Jan 2004 - Nov 2016
    Geelong, Victoria, Australia
    Worked efficiently and effectively in the following departments – fresh produce (second in charge), dairy, deli (second in charge), grocery, bakery and service (supervisor). Producing weekly rosters for the deli and fresh produce departments, performing joint orders with merchandising companies, controlling stock loss by actioning timely markdowns and regular code checking, achieving total loss budgets, and attendance of regular safety and team circle meetings and taking meeting minutes.
  • Tayki Cutters Geelong
    Receptionist/Senior Style Assistant
    Tayki Cutters Geelong May 2002 - Dec 2003
    Geelong, Victoria, Australia
    Greeting clients and customer service, managing telephone enquiries and scheduling appointments, providing product information to clients and selling products to increase revenue, problem solving and complaint resolution to ensure company reputation is maintained, and encourage further business, cash handling and banking duties, general salon cleaning duties, washing hair and mixing colours to help senior stylists, coffee making and customer enjoyment focus, and participating in stock-take.
  • Davidson Restaurant/ Café On Track
    Waiter
    Davidson Restaurant/ Café On Track Mar 2001 - Apr 2002
    Geelong, Victoria, Australia
    Greeting customers and ensuring they were seated in a timely manner, serving food and beverages to customers, accurately taking orders, clearing tables and general cleaning duties, register operation and cash handling, coffee making and service, bar work including Responsible Service of Alcohol, and providing Silver Service for customers.
  • Dimmeys Geelong
    Retail Sales Assistant
    Dimmeys Geelong Jan 1999 - Feb 2001
    Geelong, Victoria, Australia
    Based in various departments- Service, mens, ladies, kids & footwear, effectively providing customer service, accurate cash handling and receipt of transactions, performing end of day register balances, advising customers on purchases and assisting with enquiries, processing returns and credits for stock, stock replenishment, and stock-take- counting.

Shae Wiggs Education Details

  • Navitas
    Navitas
    Certificate Iii In Business Administration Medical
  • Set Solutions
    Set Solutions
    Certificate Iii In Health Administration
  • Oberon High School
    Oberon High School

Frequently Asked Questions about Shae Wiggs

What company does Shae Wiggs work for?

Shae Wiggs works for Apco Service Stations

What is Shae Wiggs's role at the current company?

Shae Wiggs's current role is Senior Customer Service Representative.

What schools did Shae Wiggs attend?

Shae Wiggs attended Navitas, Set Solutions, Oberon High School.

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