Shaelynn Buttler Email & Phone Number

Calgary, Ab, Ca

Calgary, Alberta, Canada

Work with a cross-functional, multi-disciplinary team to develop value-added products that address user needs and utilize continuous discovery to uncover opportunities for improvement.

Red Deer, Alberta, Canada

Worked as Balancing Teller from completion of training until resignation ensuring that all financial operations within the teller program balanced at end of day and worked with AM to ensure those discrepancies were found and corrected. Met and exceeded position sales and relationships targets.Cultivated referrals to the sales department through relationship building with customers and lead generation. Assisted with new hire training through instruction, demonstration, and hands-on supervision and leading. Handled currency, customer transactions and information, and confidential bank information with a high degree of discretion and responsibility. Assisted customers with daily financial transactions, account changes, and discrepancies and answered questions to satisfaction.

Red Deer, Alberta, Canada

Maintained numerous responsibilities from previous roles while taking on additional tasks and challenges. Overseas and drives profitable processes in interdepartmental communication and café operations. Streamlined processes and ensured proper management of employees and products.Responsible for all monies generated in each profit center of the business.Monitors and controls labour costs and expenditure through proactive scheduling and accurate payroll execution.Fostered community and small business relationship building through the creation of partnership pop up shops through Central Alberta.Optimized online and mobile sales through the COVID-19 PandemicResponsible for the majority of HR concerns including but not limited to scheduling, hiring, and escalation of employee concerns. Maintenance and optimization of website and eCommerce platforms.

Red Deer, Alberta, Canada

Ensure adherence to all AGLC laws and proper handling of wine and liquor by employees.Direct supervisor to all café employees as well as primary hiring manager, and employee trainer. Ensured proper inventory management and supply ordering through FIFO techniques. Responsible for café cost management and expenditures, and profit generation. Cultivated and maintained customer relationships to encourage repeat visits to cafe. Set and Maintained customer satisfaction as a priority for all staff.

Lacombe, Alberta, Canada

Addressed customers as they arrived and promoted a polite, service-driven environmentOperated the register and performed both opening and closing of the till and café.Ensured the rotation of fresh baked goods in order to promote a positive experience for each customer. Constructed high-quality espresso-based drinks, such as cappuccinos, lattes, and other noncaffeinated drinks such as Italian sodas and Chai lattes. Corresponded with customers through email, over the phone, and in-person in regards to large orders for baked goods and specialty cakes and coordinated with the off-site bakery to ensure the fulfillment of the orders.

Red Deer, Alberta, Canada

Engaged with customers and promoted their positive shopping experiencePlaced stock on shelves in a visually appealing mannerCreated visuals according to guidelines set by the companyWorked as a team to accomplish set goals in a set period of timeEnsured a clean and visually pleasing store resulted after working

Lacombe, Alberta, Canada

Filed statements, invoices, and performed other miscellaneous office duties. Kept record of all student worker's hours and stat pay. Carried out various errands and duties around campus.Generated a University class schedule for students and faculty of the Science Division

Coleman, Alberta, Canada

Assembled food and drink orders per customer preference.Worked the cash register for long periods of time.Performed multiple closing duties including, but not limited to, cleaning the work area, and preserving baked goods for future sale.Worked as a team unit to provide exemplary service to customersSold independently owned merchandise and separated the revenue generated from it from the revenue of the business.Performed the various duties surrounding the cash out of the register.

Master Of Global Business, International/Global Studies

Cohort-based Master's program at the University of Victoria with partnership study at the University of Glasgow and Chulalongkorn.

Bachelor Of Business Administration - Bba, Business Administration And Management, General