With a solid background in IT Administrator at Red Sea Mall, my expertise lies in providing technical support and managing help desk operations. Our team successfully resolved hardware and network system issues, ensuring optimal functionality for our clients and a smooth operation for employees at Red Sea Mall management office. Mastery in Office 365 and a passion for digital security have been central to my role, evidenced by the successful removal of various cybersecurity threats and the seamless integration of new services for our clientele.Recognized for exceptional service with the Best Performance Award by Red Sea Mall, I am dedicated to elevating organizational efficiency through proactive problem-solving and user education. My recent certification in E-Commerce Management underscores my commitment to staying at the forefront of digital trends, further enhancing my ability to drive innovation and support in an increasingly connected world. With proficiency in English, Urdu, and Arabic, I bring a unique blend of technical acumen and cross-cultural communication to the IT landscape.
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Professional FreelancerUpwork -
It AdministratorIntimaa Real Estate Services Jun 2011 - May 2021Jeddah, Makkah, Saudi Arabia• Develop and implement security policies and procedures for the organization's IT infrastructure.• Oversee the day-to-day operations of the IT infrastructure, including monitoring "responsible for troubleshooting desktop issues "troubleshot and resolved desktop issues for over 100 users." and resolving security incidents.• Plan, design, and implement network solutions that meet the needs of the organization.• Manage infrastructure and security of the organization's data, applications, firewall, switches, and systems.• Manage and supervise the IT Helpdesk team.• Create and maintain the budget for IT Operations & Cybersecurity Conduct security assessments and penetration testing to identify and mitigate vulnerabilities.• Monitoring and responding to security incidents.• Work with other departments to ensure that security is integrated into all aspects of the organization's operations.• Document network and security configurations.• Ensure that IT Helpdesk team provides timely and accurate technical support to the employees.• Monitor network performance and troubleshoot problems.Stay up-to-date on new networking and security technologies.• Manage and monitor infrastructure systems including IP Phone, CCTV, Footfall, and all other systems.• Managing Company Website Hosting and Domain registration.
Shafi Ullah Education Details
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Govt. Polytechnic Institute Haripur PakistanB
Frequently Asked Questions about Shafi Ullah
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Shafi Ullah works for Upwork
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Shafi Ullah's current role is Professional Freelancer.
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Shafi Ullah attended Govt. Polytechnic Institute Haripur Pakistan.
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Shafi Ullah's colleagues are Sairaj Jawalikar, Abdulaziz Yuldashev, Frederica Botse, Izhar Ul H., Patricia A., Mykola Prokopiev, Anosha Khan.
Not the Shafi Ullah you were looking for?
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Shafi Ullah
Business Development Manager | 12 Years Of Expertise In Key Accounts And Strategic Relationships | Proven Track Record Of Driving Revenue Growth And ProfitabilityRiyadh, Saudi Arabia -
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Shafi Ullah
Riyadh, Saudi Arabia -
shafi ullah
Network Engineerat High Capabilities Telecom Co. Ltd. / Farhan Commercial CRiyadh, Saudi Arabia
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