Shahed Syed

Shahed Syed Email and Phone Number

Business Consultant @ Stoke-on-Trent, GB
Stoke-on-Trent, GB
Shahed Syed's Location
Dubai, United Arab Emirates, United Arab Emirates
Shahed Syed's Contact Details

Shahed Syed personal email

n/a
About Shahed Syed

Chief Operating Officer- Cocoona clinic, Dubai, UAE. Healthcare professional and managed the entire business at Cocoona. Played a role in the expansion from a single clinic to a multiple chain growth. Medical tourism, franchise, operations excellence, aesthetic expertise, processes, business valuation, investors and many more roles and expertise encountered in the current role. Looking to expand more in the GCC region and worldwide. Manager-Operations with Genpact Hyderabad. Over 8 years of experience with Genpact (GE Capital earlier) in Business Process Outsourcing industry. A qualified MBA (Marketing and HR) with hands on experience in process/operations/customer/project/team management. Exposed to, wing to wing Penske logistics (USA&EU) functions by leading large teams (50 people) starting from Order Entry, Order Management, Shipment tracking, logistics billing and freight payment out of India platform. Excellent understanding and capability to coordinate with different segments of a business and ability to work in challenging and new environment. Exposed to onsite and remote transitions in USA, Europe and Mexico respectively. Was awarded Individual Excellence awards under Manager Category for People management, Process Excellence & Business Impact. Started the career at an associate level with GE Capital International services , Collections SDO in Oct’ 2003. Became an SME and got promoted to Process developer in year 2005 with collections. Moved to Penske SDO, in Jan 2006. Got promoted as an Assistant Manager in Apr’ 2008 and was assigned new and larger teams before getting promoted to Manager in year Mar’ 2011Specialties: People management and team building abilityLogistics Domain knowledgeExcellent documentations, MS Office & Visio skills.Visual management and performance dashboard managementExcellent customer relationship management, Mentoring, Coaching and Motivational skillTransition and project management ability

Shahed Syed's Current Company Details
Plastic Surgery, Hair Transplant & aesthetic business.

Plastic Surgery, Hair Transplant & Aesthetic Business.

Business Consultant
Stoke-on-Trent, GB
Shahed Syed Work Experience Details
  • Plastic Surgery, Hair Transplant & Aesthetic Business.
    Business Consultant
    Plastic Surgery, Hair Transplant & Aesthetic Business.
    Stoke-On-Trent, Gb
  • Cocoona Day Surgical Centre
    Chief Operating Officer
    Cocoona Day Surgical Centre Apr 2012 - Present
    Dubai, United Arab Emirates
  • Genpact
    Manager Operations - Logistics Billing And Freight Payment
    Genpact Mar 2010 - Nov 2011
    Hyderabad
    • Responsible for Billing and Freight Payment vertical for Penske Logistics (USA,Europe&Mexico)• Ensure on-time and accurate Billing (Cost plus, Fixed variable & mark-up) as per the cycleTransitions:•Remote Transition of Mexico billing -8 FTEs, from Juarez, MX to Hyderabad, India
  • Genpact Llc
    Assistant Manager - Order Management & Shipment Tracking
    Genpact Llc Apr 2008 - Feb 2010
    Hyderabad Area, India
    • Ensure all orders are entered accurately and processed as per the TAT• Manage Shipment Tracking 24/7 process and Ensure On –time pick-up and delivery.• Effective communication to Plant/supplier/LCM for any delay/accident/blow-out/no freight issues to avoid any transportation failures.
  • Genpact Llc
    Process Developer - Transition Sol Id
    Genpact Llc Jan 2006 - Dec 2006
    Hyderabad Area, India
    • Was a part of SOL ID batch in a Transition assignment for Penske Logistics, GM LLP Carrier Operations transition to operate out of India platform. Was responsible to document the process, training onsite and off shore and monitoring the process.
  • Genpact Llc
    Process Associate
    Genpact Llc Oct 2003 - Dec 2005
    Hyderabad Area, India
    • SME - Handing escalation calls and providing solutions to the end customer• Publishing weekly and monthly dashboard on the overall performance and collection efficiency
  • Tata Indicom
    Marketing Executive
    Tata Indicom Mar 2003 - Sep 2003
    Hyderabad
    • Responsible to market and sell Internet lease line connections in Hyd region• Providing the after sales relationship to ensure improved future business.

Shahed Syed Skills

Customer Relations Mentoring Bpo People Management Transitions Logistics Process Excellence Operations Management Vendor Management Outsourcing Service Delivery Team Management Six Sigma Leadership Management Project Management Supply Chain Management

Shahed Syed Education Details

Frequently Asked Questions about Shahed Syed

What company does Shahed Syed work for?

Shahed Syed works for Plastic Surgery, Hair Transplant & Aesthetic Business.

What is Shahed Syed's role at the current company?

Shahed Syed's current role is Business Consultant.

What is Shahed Syed's email address?

Shahed Syed's email address is sj****@****o.co.in

What schools did Shahed Syed attend?

Shahed Syed attended Osmania University.

What skills is Shahed Syed known for?

Shahed Syed has skills like Customer Relations, Mentoring, Bpo, People Management, Transitions, Logistics, Process Excellence, Operations Management, Vendor Management, Outsourcing, Service Delivery, Team Management.

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