A dynamic professional with over 12+ years of experience in the areas of Operations Management, Process Transition, Client Servicing, Quality Assurance & Team Management across diverse industry verticals. Deftness in handling overall functioning of processes and implementing processes in accordance with the previously set guidelines. Proficient in managing & leading teams for running successful process operations & expertise in monitoring quality compliance and Auditing. Possess excellent interpersonal, communication & organizational skills with proven abilities in team management & customer relationship management. Believe in turning client’s vision into positive results.
Listed skills include Operations Management, Customer Satisfaction, Training, Team Management, and 2 others.