Shaheed Khan Email & Phone Number

Bengaluru, Karnataka, India

• Lead a team of 11 individuals and effectively managed cross-functional teams to drive process migrations, resulting in a 25% increase in efficiency.• Implemented quality management systems, resulting in a 30% decrease in customer complaints.• Develop and maintain strong relationships with key stakeholders, resulting in a 20% increase in customer retention.• Utilize data analysis to identify areas for improvement and implemented solutions, resulting in a 10% increase in… Show more • Lead a team of 11 individuals and effectively managed cross-functional teams to drive process migrations, resulting in a 25% increase in efficiency.• Implemented quality management systems, resulting in a 30% decrease in customer complaints.• Develop and maintain strong relationships with key stakeholders, resulting in a 20% increase in customer retention.• Utilize data analysis to identify areas for improvement and implemented solutions, resulting in a 10% increase in productivity.• Train and mentor team members, resulting in a 25% increase in team engagement and individual performance.• Implemented Cl tools and techniques to identify operational improvements, find solutions and simplify the process.• Met agreed upon KPIs by completing tasks and transactions efficiently.• Managed timely and accurate setup of new products (Assortment/Ratio pack/Deposit item), amendments, cost price, and selling price.• Paid attention to detail while investigating supplier queries and ensuring audit compliance.• Provided accurate insights to enable the business to make viable decisions that facilitated smooth trade.• Working closing with cross functional teams in migrating products across all regions (UK,ROI and CE)• Building Reports for Budapest team (My Product Induct Global), which forecasts the exceptions for the process and expected workload around Bengaluru Team and Budapest Team. Show less

• Leadership and Team management: Managed a team of 3 with equitable workload distribution and transparent communication.• Quality Control and Efficiency: Ensured 100% quality check on orders, resulting in zero errors and improved operational efficiency.• Procurement optimization: Proficiently handled purchase orders, amendments, cancellations and allocations, optimizing procurement processes.• Data-Driven Decision-Making: Provided weekly/daily business data and management reports… Show more • Leadership and Team management: Managed a team of 3 with equitable workload distribution and transparent communication.• Quality Control and Efficiency: Ensured 100% quality check on orders, resulting in zero errors and improved operational efficiency.• Procurement optimization: Proficiently handled purchase orders, amendments, cancellations and allocations, optimizing procurement processes.• Data-Driven Decision-Making: Provided weekly/daily business data and management reports to senior management enables in making decisions on orders and managing the space in the store.• Continuous improvement: Encouraging a culture of continuous improvement and learning within the supply chain team.• Compass Data management: Provided periodic report to management which shows performance of an individual on monthly basis. Show less

Bengaluru, Karnataka, India

• Ensuring 100% Quality check for whole Team so that there are Zero errors on all Products listed and amended.• Chairing weekly Team meetings for the Team.• Managing Monthly Action Plan updates for the Logistic and New lines team.• Collaborating with the IT team in resolving the process queries and 90% of DQR (Data Quality Report) issues.• Creating New SOP’s and maintaining old SOP’s with regular updates.• Maintaining the Error tracker for Central Europe Team.•… Show more • Ensuring 100% Quality check for whole Team so that there are Zero errors on all Products listed and amended.• Chairing weekly Team meetings for the Team.• Managing Monthly Action Plan updates for the Logistic and New lines team.• Collaborating with the IT team in resolving the process queries and 90% of DQR (Data Quality Report) issues.• Creating New SOP’s and maintaining old SOP’s with regular updates.• Maintaining the Error tracker for Central Europe Team.• Coordinating with RPA team for Automating logistic activities.• Part of training and development team to ensure continuous process improvement and no process gaps among team members.• E-mail chat support with the stake holders in case of any clarification needed for change of prices or any update.• Provide training to the new hires as well as experienced team members.• Adherence to KPI’s on agreed SLA with stakeholders.• Generating stock report for smooth running of process. Show less

Bengaluru, Karnataka, India

- Adhered to the Code of Business Conduct and consistently acted with integrity and due diligence.- Implemented CI tools and techniques to identify operational improvements and find solutions.- Met agreed upon KPIs by completing tasks and transactions efficiently.- Applied fundamental work theories, concepts, and processes in own areas of work.- Managed timely and accurate setup of new product lines, promotions, amendments, cost price, and selling price.- Ensured compliance… Show more - Adhered to the Code of Business Conduct and consistently acted with integrity and due diligence.- Implemented CI tools and techniques to identify operational improvements and find solutions.- Met agreed upon KPIs by completing tasks and transactions efficiently.- Applied fundamental work theories, concepts, and processes in own areas of work.- Managed timely and accurate setup of new product lines, promotions, amendments, cost price, and selling price.- Ensured compliance with price and promotion policies.- Built strong relationships with buyers and suppliers by acting as a trusted advisor through regular interactions.- Paid attention to detail while investigating supplier queries and ensuring audit compliance.- Provided accurate insights to enable the business to make viable decisions that facilitated smooth trade.- Followed defined Quality Assurance Processes and framework.- Utilized CI and Digital training to bring improvements to the process. Show less