Shahen Udugampola Email & Phone Number

New York, Ny, Us

New York, Ny, Us

New Jersey, United States

- Achieved 98% on-time project delivery by implementing Agile workflows, reducing development timelines by 20%, and cutting production incidents by 50%.- Generated $200K+ in additional revenue by cultivating strong client relationships and acting as a trusted advisor, ensuring alignment on vision and program priorities throughout the product lifecycle.- Increased client satisfaction by 25% year-over-year by leading cross-functional teams to deliver user-focused and federally compliant software solutions.- Drove measurable outcomes through successful product roadmaps, product lifecycle management, balancing scope, schedule, and budget across large-scale federal initiatives.- Optimized data integration processes for mission-critical systems, achieving 99.98% uptime by effectively managing complex dependencies and minimizing downtime.

New Jersey, United States

Contractor for Accenture Federal Services (AFS)- Modernized internal and public-facing ePlanning Application functionality by leveraging Microsoft Power Platform, driving user satisfaction and operational efficiency improvements.- Achieved seamless data migration and system transitions by collaborating with architects to develop robust Data Migration Plans and System Architecture deliverables during the Validation & Planning phase.- Secured stakeholder buy-in and expedited MVP delivery by facilitating detailed requirement sessions, refining workflows with UI/UX designers, and documenting actionable stories in JIRA.

Denver, Colorado, United States

- Ensured timely feature delivery across multiple BLM projects by leading Agile ceremonies, effective stakeholder management, mitigating scope creep, and resolving system issues through collaborative Operations & Maintenance (O&M) support.- Increased user satisfaction by maintaining above 90% year-over-year survey scores by gathering detailed requirements through state office demos and managing thousands of user stories in JIRA.- Reduced user testing issues by 20% through rigorous quality assurance testing by training developers and functional team members on high-quality standards.- Enhanced data reliability through SQL-based diagnostics and coordination with cross-functional development teams.

New Jersey, United States

- Generated $500K+ in annual revenue by scaling a SaaS platform to 50,000+ users, 1,500 leagues, and 300 bowling centers, aligning product strategy with market expansion and user growth.- Reduced league management costs by 80% through introducing streamlined league setup, online dues collection, user management, and automated scoring, delivering a scalable product solution tailored to bowlers and market needs.- Boosted system adoption by 50% via launching a user-centric mobile app with personalized bowler stats, local league discovery, and real-time scoring, aligning product features with user needs and market demands.- Increased customer satisfaction by 40% by implementing user feedback loops and iterative refinement of the product roadmap to align features with user needs and stakeholder expectations.- Developed actionable analytics dashboards, delivering league performance and revenue insights that enhanced operational decision-making.

New Jersey, United States

Consultant for Biogen Inc, DAVA, and MEDA Pharmaceuticals Inc. - Ensured seamless migration of Tysabri Customers, Indirect Sales, and Medicaid data into Revitas GP by collaborating with Biogen teams and utilizing SQL scripts for accuracy and validation.- Improved reporting accuracy by analyzing over 200k data rows using VLOOKUPs, conducting Class of Trade (COT) testing, and identifying missing customers to create a comprehensive master list.- Supported Government Pricing (GP) calculations for AMP, ASP, and NFAMP by developing UAT scripts, processing 100k+ data rows in SQL Server, and validating Chargeback customer eligibility for 340B compliance.

New York, New York, United States

Consultant for Pfizer and Forest Laboratories- Ensured seamless data migration during the King Pharmaceuticals acquisition by collaborating with Pfizer teams to transition indirect sales, direct sales, and rebate data from King Model-N GP to Pfizer Flex GP.- Enhanced system reliability by developing and executing UAT and system testing scripts, resolving defects tracked in HP Quality Center (HPQC), and delivering detailed test summary reports to stakeholders.- Supported business reporting needs by developing incremental ETL and Business Objects (BO) solutions for Forest Laboratories, coordinating performance testing, and managing documentation in Microsoft SharePoint.

Franklin Lakes, New Jersey, United States

Consultant for Becton Dickinson & Company - Organized and restructured SAP BASIS work instruction documents by leading a six-month project to implement SAP Enterprise Portal’s Knowledge Management component.

New York, New York, United States

Consultant for New York City Police Department (NYPD) - Improved data reliability for critical operations for the New York City Police Department (NYPD) by installing new wireless networks across 50+ precinct locations.