Shahid Gill Email & Phone Number

Stamford, Connecticut, Us

Stamford, Connecticut, Us

. Provide first & second level deskside Win/Mac support for PC/LAN and laptop/workstation to about 200 corporate Executives and Senior-level Management employees.. Onsite and remote network support (LAN, WAN, VPN). Configure user profile and device phones using SMACS.. Administering and maintaining of the AirWatch Installation and configuration systems at the client's Mobility Portal with level 2 support.. Configuration and deployment of OS on the new workstations via SCCM or manual setup if required.. Utilize technical and procedure documentation for Helpdesk, PC desktop/laptop configuration standards and install procedures. Install, configure, move, and retire PC equipment. Provide new hardware/software for users as approved, assist in asset tag control and inventory management.

San Jose, California, Us

• Large-Scale hardware refresh Windows 10 migration project.• Refresh Lenovo/Mac hardware with Windows 10 and the latest macOS.• Imaged, configured, and assigned workstation equipment.• Windows and Mac Imaging, troubleshooting and maintenance.• Testing for application compatibility, backing up and restoring all user data.

Oradell, Nj, Us

. Strong diagnostic and problem-solving skills provide first & second level desktop support for PC/LAN and laptop/workstation to about 100 corporate executives and senior-level management employees and 35 corporate-owned centers in NY and NJ There are over 300 franchised centers across the country and each has access to email and a SharePoint.. Manage and creating new user accounts in Active Directory, mail accounts in Exchange 2010 and adding them in mail protector. Manage and creating extranet accounts with security and policies.. Update and monitor ticketing systems. . Provide routine problem reporting and recommendations to management..Utilize technical and procedure documentation for Helpdesk, PC desktop/laptop configuration standards and install procedures. Configuration and deployment of new desktop and laptop systems. Troubleshoot and resolve hardware, software, and printing issues as they occur. . Provide new hardware/software for users as approved, assist in asset tag control and inventory management. . Coordinate and collaborate effectively with technical teams. . Install, configure, move, and retire PC equipment. Work with Senior System Admin to assist in implementing new server, computer, software and hardware technologies. Work with vendors in the process of troubleshooting escalated incidents.. Experience with Windows Server, Active Directory, DHCP, DNS, Virtual Environments and Cloud based systems.

West Orange, New Jersey, Us

• Large-Scale Windows 7 migration project• Transferring the Hospital's OS from Windows XP to Windows 7• Installing Office 2010, loading Medical unit and custom user applications with Altiris deployment software and upgrading RAM, hard drives.• Testing for application compatibility, backing up and restoring all user data, copying all hard drive information with Altiris ,

New York, Ny, Us

• Support users by ticketing system (SysAid) Phone, JoinMe and Email. • Create / modify Users, Computers, and Groups per request using Active Directory.• Repair and recover from hardware or software failures. • Perform ongoing performance tuning, hardware upgrades, and resource optimization as required, Configure CPU, memory, and disk partitions as required.• Upgrade and configure system software that supports Trademark infrastructure applications or Asset Management applications per project or operational needs.• Perform daily system monitoring and daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary

Amsterdam Zuidoost, Nl

Setup and Configured new Office Branch• Install server cable management, server rack mounting, and wiring and KVM console.• Image on laptop and desktop computers, bit lock on HHD for encrypted data security.• Citrix client on all computers and test Charles River over Citrix.• Financial software such as Black Rock, Bloomberg, Market Access • Setup workstations for Users with docking station.• Install, configure and maintain network, personal laser, inkjet Printers

New York, Ny, Us

• Provide Technical Support for users by Phone, VNC, JoinMe and Email.• Troubleshoot software, hardware user problems and issue ticket to Tech.• Configure PCs, ensure connectivity to the Internet and continuity of E-mail services.

New York, Ny, Us

Setup and maintain new office branch• Provide technical support for user by phone, email and ticketing system. • Install Norton ghost image on laptop and desktop computers.• Troubleshoot and repair laser, inkjet printers, install / replace Maintenance kits, fusers Toners, Rollers, Printers heads.• Install Accounting software such as Quick Book 2011, Quicken.• Install Citrix client on all computers and test Charles Crume over Citrix.• Admistrator users, computers, and groups Active Directory.

•Administrator to the apparel Information Systems including EDI Smart Exchange for 45 employees supporting all inbound and outbound data. Management of EDI purchase orders, invoices, shipping notices and schedules. •Administrator and Maintain the network servers including Active Directory, Exchange •Troubleshoot and repair laser, inkjet printers, Install and replace Maintenance kits, fusers, Toners, Rollers, Printers heads •Expertise technical support for users by Phone, VNC, jump and Email•Support Mobile and smart devices ( IPhone, IPad, Blackberry )•Perform Daily backups.

Al Ain, Abu Dhabi, Ae

Filmmaking Workshop, Filmmaking

Mcse, It

A+, It

Technical School Diploma, Industrial Electronics Technology/Technician

High School Diploma, Computer Science