Associate Network And Systems Engineer
CurrentI am responsible for the following tasks:Troubleshooting, configuring, and provisioning customer network systems to ensure seamless operations for clients in the USA.Deploying and managing networking devices, including Cisco, TP-Link routers and switches, UniFi, Edgemarc APs and other devices from these vendors.Configuring and provisioning VoIP services using Broadsoft Cisco ODIN portals, including managing Yealink and Polycom VoIP devices.Creating and maintaining soft PBX solutions, including user, group, and enterprise setups for customers.Managing end-to-end network flows, from devices (analog/VoIP) to switches, routers, and ISP(VoIP Innovations) connections.Collaborating on system deployment projects for major clients to ensure high availability and scalability.Providing exceptional client support by addressing requests and resolving issues promptly.Managing systems and networks for prominent enterprise clients to ensure optimal performance and reliability.