Shaiful Alam Email & Phone Number

New York, United States

● Perform daily store operations, distribute work to employees and evaluate employee performance● Conduct hiring, training new employees, create employee schedules, assigning and monitoring online training course● Maintain inventory properly helped to keep food costs within the range of company standard 20%-25%● With leadership skill built a professional team that helped to increase sales by 35% and higher customer satisfaction ● Settle monetary and credit transactions around $3800 - $5000 daily using the point-of-sale system

New York, United States

● Responsible for leading Operational Excellence and managing $1350 for changing purpose● Provided excellent customer service during peak hours while serving over 700 customers● Maintained profitability and overall operation of the restaurant● Certified Coffee Expert and Certified Espresso Expert

New York, United States

• Led a team of 7 cybersecurity apprentices through weekly task deliverables aimed to enhance knowledge, skills and abilities in the cybersecurity field• Delivered weekly virtual stand-up presentations to cybersecurity industry-mentors (subject matter experts) that included mentors from Cincinnati Companies• Gained understanding of cybersecurity field by studying National Institute of Standards in Technology (NIST) and National Initiative for Cybersecurity Education (NICE) frameworks• Analyzed different types of cybercrime associated with: IoT, the DarkNet, cryptocurrency and social media• Identified recommendations to prevent cyber-attacks on U.S. Critical Infrastructure• Identified methodologies and actions for implementing cyber security• Integrated cybersecurity frameworks and methodologies learned into deliverables on identifying, detecting, and preventing cyber-attacks• Created a capstone cybersecurity presentation and delivered it to students and mentors• Earned cybersecurity credential recognized by the U.S. Department of Labor, iQ4, and the Cybersecurity Workforce Alliance

Bachelor Of Business Administration - Bba, Information Risk Management And Cybersecurity

Aas, Computer Information Systems