Contacting Lienholders on Behalf of the Insurance companies to obtain information and to further process the claims. Working closely with the various Lenders holding automotive loans and approving the payments.

Overseeing and screening international transactions ensuring seamless flow of remittance for the organization. Monitoring real-time queues and identifying high risk transactions within the business portfolio such as fraud, theft and similar risks. Helping resolve customer transaction queries across multiple channels.

Processing patient data and ensure patient demographics are in order and reprocess the claims when required. Reaching out to respective insurance provider and hospital for credit/ debit bills. Managing denials and verification of patient data, payments and claims.