Project Management, Account Management, Account Services. Working closely with the Management and product teams to maintain the SLAs intact. Analyzing the customer’s behavior which helps in better planning of campaigns. Supervised maintenance of Quality with Quantity results and handled coordination between clients and production members.Managed four different workflows in two different locations and Operations teams, one focused on 1) campaign coordinator workflow, 2) APAC inside sales, 3) Account management, 4) Query management. Together, these teams successfully implemented scalable solutions to drive revenue growth across Sales. - Designed team strategy, productivity goals, performance quality objectives, staffing, and daily operations - Managed automation objectives and other strategies that boosted scale, operational performance, and lowered costs - Drove +54% YoY usage of program world wide to later become #1 top leveraged internal program for sales strategy

Managing a team of 16 members who're responsible for handling different tasks on Real Time Bidding.Such as:- Coordinating with clients, TAM’s, Policy team, Ad review team, Certification team and Sales on daily basis- Setting up RTB accounts and onboarding new buyers- Help clients to configure RTB account – Bidder URL, QPS (Queries per second Quota), Encrypted keys, Trading locations, enabling cookie matching and hosted match table- Testing clients pre-targeting campaigns in testing mode to ensure all the settings are functioning fine and assigning final QPS to the account- Inventory forecasting using AdX analytics tool - Optimize RTB campaigns by suggesting clients with different optimization techniques and practices in order to improve campaign performance and use budget effectively- Troubleshooting User Interface issue which includes checking campaign settings, testing third party tags, implementing click macros, declaring Ad Technologies, delivery issues and different targeting- Troubleshooting disapproved ads for both UI and RTB. Checking border issues, forth party calls, invalid destination URL and all other policy violations- Helping clients getting their third party tags certified with help of certification team

Managing a team of 16 members who're responsible for handling different tasks on Real Time Bidding.Such as:- Coordinating with clients, TAM’s, Policy team, Ad review team, Certification team and Sales on daily basis- Setting up RTB accounts and onboarding new buyers- Help clients to configure RTB account – Bidder URL, QPS (Queries per second Quota), Encrypted keys, Trading locations, enabling cookie matching and hosted match table- Testing clients pre-targeting campaigns in testing mode to ensure all the settings are functioning fine and assigning final QPS to the account- Inventory forecasting using AdX analytics tool - Optimize RTB campaigns by suggesting clients with different optimization techniques and practices in order to improve campaign performance and use budget effectively- Troubleshooting User Interface issue which includes checking campaign settings, testing third party tags, implementing click macros, declaring Ad Technologies, delivery issues and different targeting- Troubleshooting disapproved ads for both UI and RTB. Checking border issues, forth party calls, invalid destination URL and all other policy violations- Helping clients getting their third party tags certified with help of certification team

Managed a team of 6 analysts who works on implementing third party creatives in AdWords, then review the creatives for the functionality in the tools provided by Google.Managed a team of 10 Account Managers, who's core job is to manage high priority accounts by looking into -Order approvals in BART and reserving the inventory-Working closely with creative agency to build the creatives -Trafficking 3rd party ads, Mobile ads & Youtube video ads in different tools like, adwords, admob secure, XFP etc, -Rich Media design creation using canvas templates, and the designs are (Swipable Gallery, Scatter Gallery, Catalog Gallery, Stack Gallery, Spotlight, Showcase,360 Showcase, Slideshow, Locator, Branded Video, Interactive Video, HTML5 Interstitial) (YouTube home page banner – 970x250 creation), - Communicating with clients, sales, policy, ad tech, trafficking and other teams to take the campaign live- End to end campaign management which includes setting up campaigns in XFP and managing them by optimizing and troubleshooting any issues to ensure that the campaigns deliver in full- Policy check on all the creatives- Live QA on all the CPD (cost per day) campaigns

Responsible for managing up to 15 Campaign Managers in their day-to-day tasks. My team provides post-sales support for trafficking, optimization, reporting, media plan and billing revisions, and troubleshooting.In addition to this, I've also provided training to the new hires on the product, disciplinary walk in and walk out in the organization, given presentation to the management on the team progress and their metrics.

Manage high budget and high priority digital ad campaigns for top brands and ad agencies. Tasks include the QA of creatives and tracking assets, loading them into the DFP ad server, optimizing, reporting, troubleshooting, and billing. Traffic various ad types such as standard and rich media display banners, out-of-page units, and videos, on multiple platforms (desktop, mobile, tablets) and be able to track metrics.