Shaik Nasiruddin Email and Phone Number
Highly organized and diligent professional seeking a responsible to gain practical experience. Committed to taking incremental steps in my career journey to secure a role that allows for the full utilization of my training and skills, thereby contributing significantly to the company’s success.
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Territory ManagerAirtel Sep 2024 - PresentKolkata, West Bengal, India -
Technical Desk Engineer L2Tikona Infinet Ltd. - India Jul 2023 - Sep 2024Handling customer trouble tickets and troubleshooting services for corporate customers within SLA. Provide solution related to Interruption in Data or Network Services, Latency / Request timeout, Slow Response, Link Down. (TCL, TTSL, BHARTI, VODAFONE, RELIANCE, SIFY, PGCIL, RAILTEL) for our quick response within TAT. Monthly Reports, including all MS work. Log all Incident/ Service Request details, allocating categorization and prioritization codes Responsible for maintain records for the customer requirements and delivered solutions. Responsibility of getting link through, end to end testing, network related issue and get it resolved. Monitored network performance and uptime and responded quickly to incidents. Isolate the problem quickly weather the problem in network or customer end. Investigate the reported issue and providing the RCA (Root Cause Analysis) for the issues occured. Follow up with the dispatched problems to ensure proper and quick closure.Skills: Information Security Internet Protocol Suite (TCP/IP) IT Management Service Desk - ITIL Service Strategy ITIL Process Implementation ITIL Service Operations IT Service Management. Networking Problem Management - Incident Management Customer Service -
Technical Desk EngineerTikona Infinet Ltd. - India Feb 2023 - Jul 2023L1 network engineer. We work here as fault management. We check configuration part of MPLS /ISP/ Customer end.in which we check reachability of live circuits and align last mile field support to get the fault rectification.Skills: Information Security Internet Protocol Suite (TCP/IP) IT Management Service Desk - ITIL Service Strategy ITIL Process Implementation ITIL Service Operations IT Service Management. Networking Problem Management - Incident Management Customer Service -
Jio Fiber EngineerJio Jul 2019 - Feb 2023Kolkata, West Bengal, India• Service planning, task schedule, quality initiatives to meet the business plans.• Take proactive steps to ensure the best practices are made among all the team members.• Meeting with the team members for new Updates about Technology and Business. • Coordination with cross functional teams at Jio Centre (Acquisition Lead, Network & Planning, O&M, SCM, S&P Manager) • Productivity & SLA management (Appointment Adherence, Turn Around Time, Conduct Training for Unitized Technician / Floating Technician and validation.Skills: Fiber to the x (FTTX) Infrastructure Data Analysis Service Delivery Project Management - Customer Service -
AssociateJio Sep 2018 - Jul 2019Kolkata, West Bengal, India
Shaik Nasiruddin Education Details
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The George Telegraph Training InstitutionComputer Hardware And Advice Network Engineering, Network Expect -
Basanti High School (Hs)
Frequently Asked Questions about Shaik Nasiruddin
What company does Shaik Nasiruddin work for?
Shaik Nasiruddin works for Airtel
What is Shaik Nasiruddin's role at the current company?
Shaik Nasiruddin's current role is Assistant Manager @ Airtel (HDO - NETWORK) || CCNA || EX-Tikona || EX-JIO || 6 Years Experience.
What schools did Shaik Nasiruddin attend?
Shaik Nasiruddin attended Maulana Abul Kalam Azad University Of Technology, West Bengal Formerly Wbut, Netaji Subhash Open University, Kolkata, The George Telegraph Training Institution, Basanti High School (Hs).
Who are Shaik Nasiruddin's colleagues?
Shaik Nasiruddin's colleagues are Nancy Chibwe, Purnima Sachan, Samadhan Gedam, Ravi Kumar Bhavesh, Santoshkumar M, Prem Krishnank, Kapil Swarnkar.
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shaik Nasiruddin
Hyderabad -
SHAIK NASIRUDDIN
I Have Completed Java Full Stack Developer Training. My Skills Are Html/Css, Javascript, Java, Angular (Framework), Spring Boot (Framework), Sql (Database),I Completed My Bachelor Of Technology In 2023.Hyderabad -
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