NETWORK ADMINISTRATION / CUSTOMER SUPPORT / System Administrator A qualified IT professional with over 12 years experience in Network Administration, System Administration, Technical / Customer Support and Project Management with leading companies in UAE, SAUDI ARAB and India.Worked as Computer Support Associate / Senior Network Administrator with Prompt IT Computer Trading LLC, Dubai managing the smooth functioning of the systems and troubleshooting network and hardware problems. A certified Microsoft Professional / System Engineer and Cisco Network Associate (Router Configuration) with strong skills in hardware and software installation, maintenance and customer / user training. Possesses excellent interpersonal and communication skills, an effective leader with high levels of enthusiasm and motivation towards work and continuously seeks to upgrade skills and learn new technologies.Specialties: MS Dos 6.22, Windows NT / 95 / 98 / XP / 2000 / 2003,2008, LINUX 6.2,8,Mac.MS Office 1997 / 2000 / 2003/2007/2010, Windows NT,Computer Fundamentals, Local Area Network, Networking Essentials, NT –Servers, NT – Workstation, NT – Enterprise, TCP / IP, IIS,ISANovell NetWare 5.x, IP based LAN architecture, windows Server`s NT / 2000 / 2003/2008,ISA Server, Domains and Security, Microsoft Product Suite, Compaq Insight Manager, Performance / Network Monitor, Worked on Apple Macintosh