Jaffer Shaikh Email & Phone Number

Self-motivated with 4.5 Years experience in Working in Healthcare Domain as Senior Interface Executive on EMR product PrognoCIS. Handled the Interface Implementation of various Lab/ Rad (ORM/ORU), PMS(ADT/SIU/DFT) setups, Immunization interfaces (VXU/QBP) with various state registeries, testing of various interfaces, HIE (CCDA) interfaces.1. Basic Linux and SQL Knowledge to debug client issues.2. Thorough knowledge of US Healthcare Workflow and HL7 Standards.3. Initial testing in SOAP and APIs using Postman.4. Maintaining client issues on ticketing tool Sugar CRM.5. Training the new joinees on various Interfaces, HL7, mentoring in order to get the client issues resolved on priority and projects are delivered within timelines. 6. Doing QC of other team members Issues and projects7. Responsible for timely escalation of issues.8. Able to apply customer service concepts to IT to improve user experience for clients, employees and administration.9. Having knowledge about NADIBH(Dubai Healthcare) requirements for Interface Interoperability.10. Successfully Leaded 2 different Cultural Committee Teams.11. Worked on NSE requirements using programming languages such as Pro*C and PLSQL.