I am responsible for the technical evaluation, implementation, and deployment of Hospitality Property Management Systems (PMS), Central Reservation Systems (CRS), Customer Relationship Management (CRM) platforms, and related technologies. I ensure that all materials meet format standards and communicate professionalism and clarity, with a focus on achieving client satisfaction and long-term benefits.Key responsibilities and achievements include:Leading the end-to-end… Show more I am responsible for the technical evaluation, implementation, and deployment of Hospitality Property Management Systems (PMS), Central Reservation Systems (CRS), Customer Relationship Management (CRM) platforms, and related technologies. I ensure that all materials meet format standards and communicate professionalism and clarity, with a focus on achieving client satisfaction and long-term benefits.Key responsibilities and achievements include:Leading the end-to-end implementation of PMS, CRS, CRM, Loyalty Programs, and Mobile App solutions, ensuring systems meet client expectations and deliver continuous value.Managing the development and deployment of key platforms, including:PC Mobile AppPC & Marriott Pakistan Loyalty ProgramPC & Marriott Pakistan CRS (Central Reservation System)PC & Marriott Pakistan CRM (Customer Relationship Management)Providing 24/7 technical support for critical systems, including:Booking Engine & Channel Manager connectivityPMS, FX Finance (Central Finance Application), and CRSOverseeing the PMS and FX Finance deployments for new properties, ensuring smooth transitions and operational readiness.Coordinating the deployment of CRM, CRS, Loyalty Programs, and Mobile Apps for new properties, ensuring seamless integration and client satisfaction.I am dedicated to clear communication with stakeholders and team members, managing project risks, dependencies, and critical paths to ensure successful project delivery and ongoing support. Show less