Shailendra Kumar
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Shailendra Kumar Email & Phone Number

As Area Head Operations and CRM Customer Support with Eureka Forbes at Eureka Forbes Ltd
Location: Indore, Madhya Pradesh, India 8 work roles 2 schools
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Current company
Role
As Area Head Operations and CRM Customer Support with Eureka Forbes
Location
Indore, Madhya Pradesh, India
Company size

Who is Shailendra Kumar? Overview

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Shailendra Kumar is listed as As Area Head Operations and CRM Customer Support with Eureka Forbes at Eureka Forbes Ltd, a with 9467 employees, based in Indore, Madhya Pradesh, India. AeroLeads shows a matched LinkedIn profile for Shailendra Kumar.

Shailendra Kumar previously worked as As Area Head Operations & CRM Customer Support with Eureka Forbes at Eureka Forbes Ltd and ASH at Eureka Forbes Ltd. Shailendra Kumar holds Bachelor Of Technology - Btech, Electrical, Electronics And Communications Engineering from Manipal Institute Of Technology.

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Eureka Forbes Ltd

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Profile bio

About Shailendra Kumar

I have 13 year working experience , in consumers durable , after sales and service, we have focused on asp network, and maintend MSL for timely attend customer call, I have focused asp good and defective stock for attend customer call on TAT, I was archived 85% KPI ,we have achieved 75% TAT , 5 %call cancelationdefective return on time and timely billing fresh spear and we are forced in stock audit of asp for better response on customer and dealer I have good relation in MP and CG market

Current workplace

Shailendra Kumar's current company

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Eureka Forbes Ltd
Eureka Forbes Ltd
As Area Head Operations and CRM Customer Support with Eureka Forbes
Indore, MP, IN
Employees
9467
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8 roles

Shailendra Kumar work experience

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As Area Head Operations And Crm Customer Support With Eureka Forbes

Indore, Mp, In

As Area Head Operations & Crm Customer Support With Eureka Forbes

Indore, Madhya Pradesh, India

As Area Head Operations & CRM Customer Support with Eureka Forbes

Ash

Indore, Madhya Pradesh, India

I’m happy to share that I’m starting a new position as ASH at EUREKA FORBES LIMIT

Jul 2023 - Aug 2023

Branch Service Manager

Indore, Madhya Pradesh, India

I have more than 13 year experience in consumer durable after sales and service , I was Handel customer service problem and also we have Handel distributors and dealer call in my working area , I had focused attend all incoming call on tat , I ensure that not a single open pending call find in my area more than 2 days and also I have focused asc good and defective stock for maintend proper MSL save customer pending time

Feb 2022 - Jul 2022

Branch Service Manager

Madhya Pradesh, India

there was not a single working asp here before I joined here,After that, I ensured that a good asp network should be made here, then I started the work and within 30 days, 30 asps were built.Then I started working with them and within 6 months Indore Branch India Top Branch in TAT and other KPIwhen company give me award for top performance BSI in India

Jul 2018 - Mar 2022

Assistant Manager

Indore, Madhya Pradesh, India

I had 4 year experience in Videocon industry I was looking customer incoming call for ensuring that customer call attend on TAT when I was Joined videocon that time Hight call volumes in this Branch so first we had focused pending call and arrange to resolve call

Sep 2010 - Jul 2015
Team & coworkers

Colleagues at Eureka Forbes Ltd

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2 education records

Shailendra Kumar education

FAQ

Frequently asked questions about Shailendra Kumar

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What company does Shailendra Kumar work for?

Shailendra Kumar works for Eureka Forbes Ltd.

What is Shailendra Kumar's role at Eureka Forbes Ltd?

Shailendra Kumar is listed as As Area Head Operations and CRM Customer Support with Eureka Forbes at Eureka Forbes Ltd.

Where is Shailendra Kumar based?

Shailendra Kumar is based in Indore, Madhya Pradesh, India while working with Eureka Forbes Ltd.

What companies has Shailendra Kumar worked for?

Shailendra Kumar has worked for Eureka Forbes Ltd, Symphony Limited, Ken Lifestyles Pvt. Ltd., Apex Consumer Appliances Private Limited, and Vego Home Science Private Limited.

Who are Shailendra Kumar's colleagues at Eureka Forbes Ltd?

Shailendra Kumar's colleagues at Eureka Forbes Ltd include Kumar Harshit, Sandeep Mehar, Shilpa Bhat Awchat, Amar Bhatt, and Rajesh Mishra.

How can I contact Shailendra Kumar?

You can use AeroLeads to view verified contact signals for Shailendra Kumar at Eureka Forbes Ltd, including work email, phone, and LinkedIn data when available.

What schools did Shailendra Kumar attend?

Shailendra Kumar holds Bachelor Of Technology - Btech, Electrical, Electronics And Communications Engineering from Manipal Institute Of Technology.

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