• Strong oral communication & presentation skills with ability to teach adults• Proven ability to motivate others to study & excel• Ability to work with all levels of employees & maintain credibility, trust & co-operation• Resolve conflict & handle sensitive employee situations• Strong professional image• Excellent at PC applications to develop training material & manuals• Demonstrated organisational skills & implementing multiple priorities & plans• Challenges others to develop as leaders while serving as a role model and mentor.• Manages the development of team by ensuring, when possible, that project tasks are in line with each Innovator's career interests.• Inspires coworkers to attain goals and pursue excellence.