Enabling RPA/IPA, AI, Machine Learning, NLP, Data Science, GenAI to solve Business Challenges Skills: Agile Project Management · Management Consulting · Business Administration · Communication · IT Consulting · Generative AI · Project Delivery · Key Performance Indicators · Lean Process Improvement · Market Knowledge · Critical Thinking · Team Leadership · Intelligent Automation · Strategic Planning · Scope Management · Skill Development · Emerging Technologies · Strategic Management · Stakeholder Management

Shailendra is a Manager in the Technology Consulting practice of PwC in Mauritius with more than 14+ years of Techno-Functional experience in Public & Private sectors. He is a Certified Oracle & Java professional and holds Bachelor of Engineering degree from India & Project Management Certificate from University of South Africa.

Shailendra joined Banque Privée de Fleury Ltd. as Head of Technology. He was responsible for evaluation on technological issues, all aspects of IT planning & budgeting, measure Cyber/IT securities, IT infrastructure, network and collaboration platforms, meeting business needs – Risk & Compliances, IT Operations, Automate processes, vendor management for CBS solution on Wealth management, Universal banking for Digital User Experience with ROI, TCO & Cost benefit analysis.Advice and Report to CEO and Board Sub-Committee on IT Risks & CapEx/OpEx models.He has executed several Voice of Customers and analysis reporting to Management with defined KPIs.

Core Competencies▪ IT Support/Governance ▪ Requirement Analysis ▪ Service Delivery ▪ ROI Analysis▪ Project Management & Team Leadership ▪ Process/Systems Automation▪ Business Analysis ▪ Integrated IT Solutions ▪ Customer Relationship ▪ Solution Architecture ▪ Risk Analysis ▪ Testing/QA/Roll-out/Support Project Management – Handling teams, planning and implementing strategies and successfully accomplishing projects within defined time frame, budget & Quality Standards. Participating in end-to-end implementation including risk analysis, issue management, communications and change management. Mitigate risk factors through careful analysis of financial and statistical data. Anticipated and managed change effectively in rapidly evolving global business environments.  IT Service Management – Evaluating, designing, analysis and maintaining system solutions and other IT strategies for an enterprise, including Software, hardware & operational streams. Defining & Respecting SLA.  Leadership Cross-Functional Team Management and Collaboration – Situational leadership experience along with supervision experience of working within a matrix organisational structure. Creating an energetic department and team for delivering better business results. Employing a collaborative working process for improving accountability by encouraging employees to take ownership of results and efforts.Extensively worked on Oracle 11g/10g/9i/8i (Stored Procedure/Function, Package, Database Triggers, Index, Views etc.), SQL, PL/SQL, Oracle tools Developer (Forms 4.5/5.0/6i/9i/10g/11g, Reports 3.0/6.0/6i/9i/10g/11g), Toad, Putty, UNIX shell scripting and Oracle Apex 4.1/4.2, Sub version Control (SVN-Tortoise), Oracle Business Intelligence EE, Oracle Portal and Data Warehouse techniques & CRM.▪ In-depth expertise in ERP Solutions on Oracle & Open Source Platforms (LAMP - Linux, Apache, Php, MySql).

Project Leader on various Oracle based projects on Govt, Financials, Insurance and Banking solutions for Mauritius & other African Countries.Projects Undertaken:▪ ERP Implementation (Data Migration) – Mauritius Commercial Bank, Mauritius.▪ Pension Administration System – SICOM, Mauritius.▪ Unit Link Product in Life System – Mauritius Union Assurance, Mauritius▪ Fees Processing and Print Receipt – Financial Services Commission – Mauritius▪ Integrated Companies & Business Registration System – ROC - Mauritius▪ Registrar of Companies – Botswana▪ News Paper Advertisement Package – Al-Jazirah Corp, KSA▪ Land Conversion Permit System - Ministry of Agriculture, Food Technology and Natural Resources, Mauritius▪ Automation of Income Tax Department – Income Tax Department, Mauritius▪ Share Registration System – Mutual Aid Association, Mauritius