Shailesh Yogesh Email & Phone Number

Chennai, Tamil Nadu, India

Bengaluru, Karnataka, India

Played a pivotal role in driving high license adoption rates through exceptional customer onboarding, comprehensive training, and ongoing support. By establishing and consistently tracking Customer Success OKRs, we not only met but exceeded our objectives. As the primary representative of Signeasy to our customers, I ensured a seamless and positive.

Bengaluru, Karnataka, India

I efficiently resolved customer issues, ensuring satisfaction while driving high CSAT and first call resolution (FCR) rates. By collaborating with cross-functional teams, I addressed concerns head-on and developed comprehensive knowledge base articles and training materials to improve product understanding and enhance the customer experience. Additionally.

Chennai Area, India

I resolved complex Active Directory auditing issues using expertise in networking, Azure Cloud, Windows Server, identity management, and PGSQL. I provided clear and effective technical support via email, chat, and remote access, ensuring timely issue resolution.I gathered client requirements, delivered proof-of-concept demos, and conducted tailored.

Chennai, Tamil Nadu, India

Chennai, Tamil Nadu, India

Resolved a variety of customer issues related to McAfee products and services, including installation, activation, troubleshooting, and billing, primarily focusing on mobile and Mac devices.To ensure a high level of customer service, I trained and mentored new customer support representatives, guiding them on company policies and procedures, and helping.

Chennai Area, India

During my internship at Ford Motors factory, I gained valuable experience as a management trainee, actively contributing to the overall operations and learning about various aspects of the automotive industry. I collaborated with cross-functional teams, applied problem-solving skills, and developed a strong understanding of efficient production processes.

Chennai, Tamil Nadu, India

Throughout my internship as an R&D trainee at Royal Enfield, I actively assisted in identifying and addressing gaps within the vehicle assembly line. Collaborating closely with the production team, I analyzed processes and proposed improvements, ultimately contributing to enhanced efficiency and a more streamlined manufacturing workflow.

Bachelor Of Technology

Engineering Diploma