Shailla Raymond, Mph Email & Phone Number

New York, United States

• Conducted extensive research on infectious disease outbreaks, including analyzing data from multiple sources to identify trends and risk factors.
• Collaborated with public health agencies and healthcare organizations to develop and implement disease control measures.
• Increased enrollment of New York State wastewater treatment plants in Surveillance network.
• Utilized data analytics tools and software to visualize and interpret complex data sets, allowing for moreeffective decision-making.

Newark, New Jersey, United States

• Spearheaded practical patient education, addressed patient concerns by encouraging participation in active monitoring and reviewing/verifying contact information, mitigating the spread of infections.
• Facilitate public health advisory services to accelerate support by screening individuals, conducting public health risk assessments, and creating awareness to travelers on disease prevention.
• Supervise and facilitate training to 10 staff members to increase skill competency, decreasing report generation from 1 hour to 30 minutes and meeting daily objectives.
• Contribute to the fight against covid-19 by assessing, recommending, and facilitating service improvement measures related to traveling, engaging with the CDC to stay abreast on policy changes, and reporting to.

Newark, New Jersey, United States

• Conducted 40 public health risk assessments weekly, ensuring accuracy and confidentiality in electronic record-keeping.
• Established partnerships with agencies to enhance community health initiatives and foster interdisciplinary collaboration.
• Provided quality assurance for CDC's covid-19 screening efforts, enabling data-driven decision-making.
• Coordinated daily interviews to support health agencies in evaluating covid cases and impacts.

Paramus, New Jersey, United States

• Managed over 100 customer inquiries weekly, ensuring account resolution, order processing, and complaint handling, culminating in a 90% customer satisfaction rate.
• Demonstrated exceptional problem-solving skills by effectively defusing complex customer situations, leading to timely and satisfactory resolutions.
• Enhanced customer experience through meticulous account management and resolution strategies, directly contributing to a high retention rate.

Managua, Nicaragua

In my role as a Health Impact Intern at OneWorld Health in Managua, Nicaragua, I communicated with patients, management, and the medical team to assess and recommend appropriate solutions for patient needs. I spearheaded outreach efforts by developing educational materials, engaged with partners to research and resolve the impact of type 2 diabetes on.

Master Of Public Health - Mph, Global Health

Activities and Societies: Vice President of Black Women Health Collective

Bachelor'S Degree, Health Services/Allied Health/Health Sciences, General

Activities and Societies: Center for Leadership and Civic Engagement Alpha Omicron Pi