Who is Shaima Ibrahim? Overview
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Quick answer
Shaima Ibrahim is listed as HR sales executive at SafwaHR, based in Alexandria, Egypt. AeroLeads shows a matched LinkedIn profile for Shaima Ibrahim.
Shaima Ibrahim previously worked as Media Production Coordinator at Aroma Designs & Solutions and Media Producer at Aroma Designs & Solutions. Shaima Ibrahim holds Associate'S Degree, Human Resources Management And Services, Very Good from Helwan University Cairo.
Company email context
Email format at SafwaHR
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SafwaHR
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Profile bio
About Shaima Ibrahim
Skilled in Microsoft Excel, Customer Service, Microsoft Word, and Sales.Strong human resources skills with a Bachelor's degree focused in Business Administration and Management, associated with Helwan University.
Current workplace
Shaima Ibrahim's current company
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13 roles
Shaima Ibrahim work experience
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Media Production Coordinator
Media Producer
Media Producer
عمل مستقل
Senior Technical Support Specialist
-I used to handle and support the internal workers -agents- questions about hard cases and technical issues that couldn't be handled using the agreed troubleshooting using the Jira platform.-Preparing weekly reports about the care team performance using the company's tools-Monitoring calls -Prepare the needed communications and updates for the care team about the service -Recording customers' issues with the app, working with the engineers of the App on finding issues solutions (payments, fraud, internal platforms, partnerships, packages, and marketing-related issues) -Brainstorm, to find solutions for the company's challenges Handle the consumers' protection agency escalations and the higher managers' calls requests Investigate the customers' fraud-related cases with the fraud team using SQL and Redash programmes Help with applying the team's OKRs
Jul 2018 - Mar 2022
Project Manager Scrum Master
A project to discover the challenges inside the different teams and provide solutions by discussion, then to provide suggestions and deliver it to the relevant ones for improvements (processes, communications, support, business solutions, etc....), measuring the impact of new implementation and giving feedback, then share it with the relevant colleagues
Jun 2021 - Oct 2021
Feb 2021 - May 2021
Script Writer
عمل مستقل
Sep 2021 - Jan 2022
Call Center Agent
Jan 2018 - Jun 2018
Mar 2015 - Feb 2018
Sep 2016 - Jan 2018
Sales Specialist
Sameer & Ali Stationery House
Internal Sales Representor
Nov 2015 - Mar 2016
Jun 2015 - Oct 2015
2 education records
Shaima Ibrahim education
Associate'S Degree, Human Resources Management And Services, Very Good
Bachelor'S Degree, Business Administration And Management, General
FAQ
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Quick answers generated from the profile data available on this page.
What company does Shaima Ibrahim work for?
Shaima Ibrahim works for SafwaHR.
What is Shaima Ibrahim's role at SafwaHR?
Shaima Ibrahim is listed as HR sales executive at SafwaHR.
Where is Shaima Ibrahim based?
Shaima Ibrahim is based in Alexandria, Egypt while working with SafwaHR.
What companies has Shaima Ibrahim worked for?
Shaima Ibrahim has worked for Safwahr, Aroma Designs & Solutions, عمل مستقل, Careem, and Career Development Center (Cdc) - Fisipol Ugm.
How can I contact Shaima Ibrahim?
You can use AeroLeads to view verified contact signals for Shaima Ibrahim at SafwaHR, including work email, phone, and LinkedIn data when available.
What schools did Shaima Ibrahim attend?
Shaima Ibrahim holds Associate'S Degree, Human Resources Management And Services, Very Good from Helwan University Cairo.
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